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What is Simplesat?

Simplesat offers a simple and enjoyable platform for customers to share their feedback regarding their CSAT (Customer Satisfaction Test) and NPS (Net Promoter Score). With integrations available for platforms such as ConnectWise, Zendesk, Autotask, Salesforce, Freshdesk, and HubSpot, you can seamlessly gather customer satisfaction insights. Additionally, you can incorporate the customer survey into your email signature, allowing for direct feedback collection through Simplesat. This centralized storage of all feedback facilitates straightforward analysis and actionable insights for your team, enhancing your customer relationship management efforts. By streamlining the process, Simplesat empowers businesses to better understand their customers' needs and improve overall satisfaction levels.

What is InputKit?

Immediately after engaging with a customer—whether through service, a meeting, or an installation—it is crucial to quickly gauge their level of satisfaction. Numerous companies worldwide utilize standardized satisfaction ratings to achieve this goal. The method for assessing your team’s performance has become much simpler and more efficient. By optimizing your processes, you can make informed decisions rooted in solid data. All of your Google reviews are collected in a single, accessible location, making your job easier. With InputKit, you can effectively monitor and respond to customer feedback, which includes not just a summary of the interaction but also the customer's contact information. This strategy not only improves your response time but also strengthens the bonds you have with your clients, ultimately leading to a more loyal customer base. In the competitive marketplace, prioritizing customer satisfaction can set your business apart from others.

Media

Media

Integrations Supported

Wufoo
Autotask PSA
CodeTwo Email Signatures 365
ConnectWise PSA
Datto RMM
Freshservice
Gmail
HubSpot Service Hub
Intercom
Kaseya BMS
Kaseya VSA
LiveAgent
Maileon
Microsoft Teams
Slack
Supermetrics
Zapier
Zendesk Explore
Zoho Desk

Integrations Supported

Wufoo
RubberDuck

API Availability

Has API

API Availability

Pricing Information

$99/month
All inclusive pricing - Unlimited customers, users, and surveys.
Free Trial Offered?

Pricing Information

$30 per month
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Pronto Holdings

Date Founded

2016

Company Location

United States

Company Website

www.simplesat.io

Company Facts

Organization Name

InputKit

Date Founded

2017

Company Location

Canada

Company Website

inputkit.io

Categories and Features

Customer Feedback

Not specified

Customer Satisfaction

Analytics
Feedback Collection
Survey Management

NPS

Not specified

Survey

Data Analysis Tools
Email Marketing
Mobile Survey

Categories and Features

Customer Engagement

Analytics
Communication Management
Feedback Collection

Customer Satisfaction

Not specified

NPS

Not specified

Survey

Not specified

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