Ratings and Reviews 2 Ratings

Total
ease
features
design
support

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • SurveySparrow Reviews & Ratings
    3,065 Ratings
    Company Website
  • Jotform Reviews & Ratings
    8,651 Ratings
    Company Website
  • SurveyLegend Reviews & Ratings
    1,884 Ratings
    Company Website
  • Titan Reviews & Ratings
    376 Ratings
    Company Website
  • Sogolytics Reviews & Ratings
    869 Ratings
    Company Website
  • Birdeye Reviews & Ratings
    5,192 Ratings
    Company Website
  • BrandMail Reviews & Ratings
    327 Ratings
    Company Website
  • SurveyJS Reviews & Ratings
    64 Ratings
    Company Website
  • FormAssembly Reviews & Ratings
    525 Ratings
    Company Website
  • HubSpot AEO Reviews & Ratings
    47 Ratings
    Company Website

What is Simplesat?

Simplesat offers a simple and enjoyable platform for customers to share their feedback regarding their CSAT (Customer Satisfaction Test) and NPS (Net Promoter Score). With integrations available for platforms such as ConnectWise, Zendesk, Autotask, Salesforce, Freshdesk, and HubSpot, you can seamlessly gather customer satisfaction insights. Additionally, you can incorporate the customer survey into your email signature, allowing for direct feedback collection through Simplesat. This centralized storage of all feedback facilitates straightforward analysis and actionable insights for your team, enhancing your customer relationship management efforts. By streamlining the process, Simplesat empowers businesses to better understand their customers' needs and improve overall satisfaction levels.

What is Mopinion?

Comprehensive Digital Feedback Software Mopinion is an innovative platform designed for digital businesses to effectively gather, interpret, and respond to feedback across all digital channels, including websites, mobile applications, and emails. With Mopinion, users can design personalized online feedback forms that feature multiple customer experience metrics such as NPS, CES, and CSAT, which can be triggered based on specific user interactions like mouse movement or time spent on a page. The platform also offers detailed visualizations through customizable dashboards, advanced text analytics, and intelligent tagging. Additionally, users benefit from proactive notifications, role-specific views, and seamless integration with project management tools like Trello and Asana, enhancing teamwork and feedback collaboration within their digital teams. +Personalized feedback forms +Instantaneous data insights +API integrations +Diverse CX metrics +Text analysis capabilities +Sophisticated reporting features Mopinion's subscription plans begin at $35 USD per month, providing an accessible solution for businesses looking to improve their customer engagement and feedback processes.

Media

Media

Integrations Supported

Intercom
Salesforce
Slack
Zapier
Zendesk
AWeber
Autotask PSA
Easyflow
Freshdesk
Kaseya VSA
Klaviyo
Maileon
Microsoft Dynamics 365
Replyify
Spiceworks MSP
Strategy Overview
WHMCS

Integrations Supported

Intercom
Salesforce
Slack
Zapier
Zendesk
Progress Sitefinity
Salesforce Agentforce Service
Trello

API Availability

Has API

API Availability

Pricing Information

$99/month
All inclusive pricing - Unlimited customers, users, and surveys.
Free Trial Offered?

Pricing Information

$229/month
Growth Package: $229/month
Turbo Package: $579/month
Enterprise: Request Quote

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Pronto Holdings

Date Founded

2016

Company Location

United States

Company Website

www.simplesat.io

Company Facts

Organization Name

Mopinion

Date Founded

2013

Company Location

Netherlands

Company Website

www.mopinionlabs.com

Categories and Features

Customer Feedback

Not specified

Customer Satisfaction

Analytics
Feedback Collection
Survey Management

NPS

Not specified

Survey

Data Analysis Tools
Email Marketing
Mobile Survey

Categories and Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Feedback

Alerts / Notifications
Community Feedback Tools
Surveys
User Testing Tools
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Customer Satisfaction

Analytics
Feedback Collection
Survey Management

Marketing Analytics

Dashboard
Website Analytics

NPS

Not specified

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Question Branching
Site Intercept Survey

Text Analytics

Not specified

Visual Feedback

Not specified

Popular Alternatives

BizRatings Reviews & Ratings

BizRatings

BizRatings.com

Popular Alternatives

Hello Customer Reviews & Ratings

Hello Customer

Insider Metrics
Delighted Reviews & Ratings

Delighted

Qualtrics