Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • ProcureDesk Reviews & Ratings
    51 Ratings
    Company Website
  •  monday sales CRM Reviews & Ratings
    1,500 Ratings
    Company Website
  • Time Tracker by eBillity Reviews & Ratings
    3,436 Ratings
    Company Website
  • 60Hertz Reviews & Ratings
    25 Ratings
    Company Website
  • DocuGenerate Reviews & Ratings
    49 Ratings
    Company Website
  • HiHello Reviews & Ratings
    31,030 Ratings
    Company Website
  • Megaventory Reviews & Ratings
    158 Ratings
    Company Website
  • Cloud Claims Reviews & Ratings
    11 Ratings
    Company Website
  • RouteGenie Reviews & Ratings
    45 Ratings
    Company Website
  • DinMo Reviews & Ratings
    6 Ratings
    Company Website

What is Simplicate?

Optimize your organization's processes from the first customer engagement to invoicing with our user-friendly CRM and project management tool. Companies that adopt Simplicate consistently outperform their competitors in terms of growth. For agencies, establishing an effective workflow is vital. Our integration of Simplicate with Jira has led to marked improvements in our operational efficiency. Imagine your organization enjoying a flawless transition from the initial customer interaction all the way to billing. Visualize your business achieving unprecedented levels of success; the definition of that success is entirely in your hands. Whether your aspirations include boosting revenue per employee, enhancing your team's productivity, or simply saving time to develop outstanding services for your clients, we are dedicated to helping you reach those objectives. Our mission is clear: to elevate your success as a service provider. We do this by streamlining your daily operations, removing unnecessary hurdles, and ensuring a fluid process from the very first customer touchpoint to invoicing. Our name, Simplicate, reflects our commitment to simplicity, allowing you to concentrate on what truly matters: providing exceptional service to your customers. Let us partner with you in this journey to transform your business into a powerhouse of efficiency and excellence.

What is Enghouse Interactive Contact Center?

Elevate your contact center into a formidable force with Enghouse Interactive. Effortlessly engage with your customers across multiple channels, offer personalized experiences at scale, and transform your contact center into a strategic advantage. Positioned at the heart of your organization, your contact center opens doors to distinguish your services, capture important insights, and nurture customer loyalty. As consumer expectations continue to grow, businesses require a communication platform that is agile enough to answer inquiries promptly and effectively from any channel, at any time, while adhering to your operational guidelines and delivering actionable insights for ongoing improvement. Our outstanding omni-channel contact center solutions provide not only flexibility and options but also the capability to meet diverse deployment requirements, sizes, complexities, and integration needs, facilitating seamless customer interactions regardless of your budget limitations. By adopting our innovative solutions, you will not only boost customer satisfaction but also streamline your overall operational efficiency, driving greater success for your organization in the long run. With a focus on continuous improvement, your contact center can evolve alongside changing market conditions and customer needs.

Media

Media

Integrations Supported

Client Online
ClockAssist
CommunityWFM
Exact Online
Gmail
HubSpot CRM
HubSpot Customer Platform
Hyarchis
Jira
Kuber
Leadinfo
LumenVox Call Progress Analysis (CPA)
Microsoft Outlook
Microsoft SharePoint
Sheets Genie
SnelStart
Symbee
Unit4 ERP
Verbio
Zapier

Integrations Supported

Client Online
ClockAssist
CommunityWFM
Exact Online
Gmail
HubSpot CRM
HubSpot Customer Platform
Hyarchis
Jira
Kuber
Leadinfo
LumenVox Call Progress Analysis (CPA)
Microsoft Outlook
Microsoft SharePoint
Sheets Genie
SnelStart
Symbee
Unit4 ERP
Verbio
Zapier

API Availability

Has API

API Availability

Has API

Pricing Information

Free
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Simplicate

Company Location

Netherlands

Company Website

www.simplicate.com

Company Facts

Organization Name

Enghouse Interactive

Date Founded

1984

Company Location

United States

Company Website

www.enghouseinteractive.com

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Categories and Features

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Popular Alternatives

Popular Alternatives

Adpoint Reviews & Ratings

Adpoint

Lineup Systems
Edify Reviews & Ratings

Edify

Edify Labs