
CareLineLive is an all-in-one, cloud-based homecare management platform trusted by over 700 home care agencies and domiciliary care providers across the UK and Australia.
The platform covers rostering, scheduling, care planning, care monitoring (ECM), eMAR, payroll, invoicing and the Care Circle portal for friends and family.
Subscription includes CQC (Care Quality Commission) and CIW (Care Inspectorate Wales) compliance tool MOA Benchmarking to deliver a solution combining both homecare management and compliance.
Customers find the comprehensive functionality easy to use because of the intuitive user interface and enjoy excellent day-to-day support which is recognised by CareLineLive’s high rating on Trustpilot.
CareLineLive is an NHS England Assured Supplier for Digital Social Care Records (DSCR). CareLineLive is accredited to ISO 27001 (Information Security), ISO 9001 (Quality Management), and Cyber Essentials Plus. In addition to being hosted on secure AWS servers with data stored in the UK (or Australia for customers there) for data sovereignty.
Founded in 2014, CareLineLive is led by Managing Director Josh Hough and is headquartered in West Sussex with offices in London and Melbourne. CareLineLive is part of MAS Technicae Group and received majority investment from technology-focused investment firm Accel-KKR in June 2025. Sister companies under the same group include compliance specialist MOA and Australian aged care software provider Health Metrics.
CareLineLive includes:
Electronic Medication Administration Records (eMAR) for medication management
Care rostering software with AI-assisted scheduling
Carer Companion mobile app for Android & iOS
Care Circle Portal for family member access
GP Connect integration for NHS patient records
Payroll and invoicing automation
CQC compliance tools for UK care providers
Fully managed handsets with remote wipe
MOA Benchmarking's audit tool for CQC/CIW compliance
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Aaniie has created a comprehensive SaaS platform for caregiver workforce management and point-of-care services, integrating innovative technologies to enhance home care across all stages of life, from childcare through to senior support. The platform employs cutting-edge connected technologies and proactive analytics to deliver improved patient outcomes, streamline administrative operations, and boost profitability for care providers. By utilizing advancements such as gamification and automation, Aaniie addresses critical challenges in staffing and retention within home and community-based care, all while enhancing the overall experience for users and clients alike. Furthermore, Aaniie's solutions promote best practices in home care and actively foster greater involvement among caregivers, clients, and their families, which ultimately results in higher satisfaction and better health outcomes for everyone involved. The commitment to innovation positions Aaniie as a leader in transforming the landscape of home care services.
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Spectrum TeleTrack
Spectrum TeleTrack offers a robust cloud-based platform tailored for home care, streamlining scheduling, tracking, billing, and overall management, allowing you to focus on growing your business. Our customer support is exceptional, backed by a team that combines practical experience with technical know-how. No other home care software achieves a higher customer satisfaction rate than ours. For over twenty years, TeleTrack users have enjoyed the ability to digitize their agency’s operations. With intuitive administrative interfaces, caregiver and family portals, mobile applications, and built-in messaging, your team can manage the business effectively from virtually any location. The intuitive design of Spectrum TeleTrack, paired with our experienced professionals, will lead to immediate improvements in your operational processes. We are committed to enhancing your business performance, which will result in increased revenues, lower overhead costs, and greater profitability for your agency. By selecting Spectrum TeleTrack, you are not only choosing a software solution but also making a strategic investment in the future of your home care services. This choice is pivotal for anyone looking to elevate their standards in home care delivery.
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MatrixCare
For thirty years, we have played a key role in helping care providers achieve better results, and in today's changing industry landscape, our knowledge is more vital than ever. As the leading technology provider in the nation’s post-acute care sector, we take pride in being the only electronic health record (EHR) provider that focuses on the complete continuum of care. Inspire, formerly called Directions, is an annual conference organized by MatrixCare that gathers our clients, industry experts, and partners from various care environments to foster communication, cooperation, and innovation. Numerous home-based care providers work remotely, facing daily challenges in maintaining effective communication and collaboration with critical stakeholders both inside and outside their organizations. Moreover, the added difficulties of managing extensive paperwork and obtaining necessary signatures can greatly disrupt the continuity of care and lower the quality of care experiences, especially in light of the current labor shortages and increased workloads that the industry is experiencing. Therefore, it is vital that we continue to seek out solutions that tackle these issues, ensuring that every care provider can offer optimal outcomes for the individuals they assist. By prioritizing these efforts, we can contribute to a more efficient and effective care system that benefits both providers and recipients.
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