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What is Simplify360?

Foster and cultivate connections across various channels to elevate customer satisfaction, boasting an impressive record of 50 million transactions each month, alongside 10 million interactions via bots, while reaching out to 500 million websites and engaging with over 15 major social media platforms and five key messaging services—thus creating a seamless digital engagement experience that prioritizes customer experience (CX)! Our objective is to empower organizations worldwide to boost customer contentment. At present, 70 of the top 100 most valuable brands view us as a vital component in developing outstanding customer experiences. By managing millions of interactions through diverse non-voice channels, SimplySocial guarantees superior customer assistance with full omni-channel integration. Utilizing sophisticated machine learning and state-of-the-art AI for both agents and customer interactions, we stand at the forefront of conversation management. Simplify360 allows you to effectively send responses, oversee replies, and disseminate content across multiple messaging platforms like WhatsApp, WeChat, Line, Viber, and SMS, making it an all-encompassing solution for your non-voice customer service requirements. This groundbreaking strategy not only helps businesses nurture strong customer relationships but also enhances their overall communication efficiency, ensuring they remain competitive in a rapidly changing market.

What is Quick Hub?

Quick Hub is a powerful marketing platform designed to give local retailers, service professionals, and agencies access to advanced marketing tools without the cost or complexity often associated with enterprise solutions. The platform’s unified dashboard lets users launch multichannel campaigns across SMS, email, and WhatsApp, broadening their communication reach effortlessly. Quick Hub’s AI-driven agents automatically generate social media posts and advertisements, cutting down the time spent on content creation while maintaining high engagement quality. Users can easily plan a month’s worth of marketing content using the intuitive drag-and-drop calendar that works across multiple platforms. The platform helps businesses capture 5-star reviews and reply directly within the app, strengthening customer relationships and online reputation. Geo-targeted advertising on social media and Connected TV allows campaigns to reach relevant local audiences with precision. Quick Hub integrates seamlessly with key platforms like Square, Meta, Google, WhatsApp, and Zapier, enabling rapid setup and efficient workflow. Real-time dashboards provide clear insights into ROI, foot traffic spikes, and campaign health, helping marketers optimize their strategies on the fly. The platform is designed to empower small and medium businesses with marketing firepower traditionally reserved for Fortune 500 companies. Quick Hub simplifies marketing management so users can focus on growing their businesses confidently.

Media

Media

Integrations Supported

Facebook
WhatsApp
Instagram
LINE
LinkedIn
Pinterest
ULAP SBCaaS
Viber
WeChat
X (Twitter)
YouTube
Zapier

Integrations Supported

Facebook
WhatsApp
Instagram
LINE
LinkedIn
Pinterest
ULAP SBCaaS
Viber
WeChat
X (Twitter)
YouTube
Zapier

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$20/month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Simplify360

Date Founded

2009

Company Location

United States

Company Website

simplify360.com

Company Facts

Organization Name

CloudPeak Technologies

Date Founded

2024

Company Location

India

Company Website

quickhub.ai

Categories and Features

Campaign Management

Channel Management
Contact Database
Email Marketing
Event Triggered Actions
Lead Management
Multi-Campaign

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

Social Media Monitoring

Audience Segmentation
Competitive Analysis
Configurable Alerts
Customer Engagement
Dashboard
Impact Scoring
Influencer Tracking
Reputation Management
Sentiment Analysis
Trend Tracking

Categories and Features

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

SMS Marketing

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

Social Media Management

Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring

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