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What is Simplify360?
Foster and cultivate connections across various channels to elevate customer satisfaction, boasting an impressive record of 50 million transactions each month, alongside 10 million interactions via bots, while reaching out to 500 million websites and engaging with over 15 major social media platforms and five key messaging services—thus creating a seamless digital engagement experience that prioritizes customer experience (CX)! Our objective is to empower organizations worldwide to boost customer contentment. At present, 70 of the top 100 most valuable brands view us as a vital component in developing outstanding customer experiences. By managing millions of interactions through diverse non-voice channels, SimplySocial guarantees superior customer assistance with full omni-channel integration. Utilizing sophisticated machine learning and state-of-the-art AI for both agents and customer interactions, we stand at the forefront of conversation management. Simplify360 allows you to effectively send responses, oversee replies, and disseminate content across multiple messaging platforms like WhatsApp, WeChat, Line, Viber, and SMS, making it an all-encompassing solution for your non-voice customer service requirements. This groundbreaking strategy not only helps businesses nurture strong customer relationships but also enhances their overall communication efficiency, ensuring they remain competitive in a rapidly changing market.
What is Quick Hub?
Quick Hub is a powerful marketing platform designed to give local retailers, service professionals, and agencies access to advanced marketing tools without the cost or complexity often associated with enterprise solutions. The platform’s unified dashboard lets users launch multichannel campaigns across SMS, email, and WhatsApp, broadening their communication reach effortlessly. Quick Hub’s AI-driven agents automatically generate social media posts and advertisements, cutting down the time spent on content creation while maintaining high engagement quality. Users can easily plan a month’s worth of marketing content using the intuitive drag-and-drop calendar that works across multiple platforms. The platform helps businesses capture 5-star reviews and reply directly within the app, strengthening customer relationships and online reputation. Geo-targeted advertising on social media and Connected TV allows campaigns to reach relevant local audiences with precision. Quick Hub integrates seamlessly with key platforms like Square, Meta, Google, WhatsApp, and Zapier, enabling rapid setup and efficient workflow. Real-time dashboards provide clear insights into ROI, foot traffic spikes, and campaign health, helping marketers optimize their strategies on the fly. The platform is designed to empower small and medium businesses with marketing firepower traditionally reserved for Fortune 500 companies. Quick Hub simplifies marketing management so users can focus on growing their businesses confidently.
Integrations Supported
Facebook
WhatsApp
Instagram
LINE
LinkedIn
Pinterest
ULAP SBCaaS
Viber
WeChat
X (Twitter)
Integrations Supported
Facebook
WhatsApp
Instagram
LINE
LinkedIn
Pinterest
ULAP SBCaaS
Viber
WeChat
X (Twitter)
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
$20/month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Simplify360
Date Founded
2009
Company Location
United States
Company Website
simplify360.com
Company Facts
Organization Name
CloudPeak Technologies
Date Founded
2024
Company Location
India
Company Website
quickhub.ai
Categories and Features
Campaign Management
Channel Management
Contact Database
Email Marketing
Event Triggered Actions
Lead Management
Multi-Campaign
Customer Engagement
Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
Live Chat
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking
Review Management
Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label
Social Media Monitoring
Audience Segmentation
Competitive Analysis
Configurable Alerts
Customer Engagement
Dashboard
Impact Scoring
Influencer Tracking
Reputation Management
Sentiment Analysis
Trend Tracking
Categories and Features
Review Management
Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label
SMS Marketing
2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win
Social Media Management
Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring