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What is SimplifyIT?
Established in 2004 by industry veterans skilled in credit union and banking technology, SimplifyIT, Inc. specializes in software development aimed at enhancing everyday operations. Our innovative web-based software is designed for optimal usability for employees while ensuring that IT teams can manage it with ease. Are you seeking a help desk solution that merges user-friendliness with the advanced functionality required for diverse projects and ongoing tasks? Envision a system that not only receives positive feedback from its users but also promotes sustained interaction after its implementation. We offer the perfect solution: help desk software developed by IT support professionals themselves. Employees favor a tool that reduces complexity and avoids cumbersome processes; their main goal is to have something that is quick and effective. By integrating an attractive design and enjoyable features, we cultivate authentic user engagement and satisfaction, ultimately leading to a more productive work environment. Our commitment to continuous improvement ensures that our software evolves with the needs of our clients.
What is Microsoft Viva Connections?
Discover a company-branded platform where staff can stay updated with the latest developments, participate in conversations, and network with peers through their everyday applications and devices. Integrated into Microsoft 365 offerings that include SharePoint Online, Viva Connections presents a holistic approach to nurturing a resilient and flexible work environment. Equip frontline employees with vital resources and tools through a single, user-friendly platform. Additionally, gather essential insights into the organization’s priorities and issues while fostering trust and transparency through open communication methods such as polls and surveys. By leveraging data-driven tactics, organizations can enhance employee engagement and effectively transform feedback into actionable initiatives. Ensure that important updates reach the right audience and target news and interactions to highlight essential content while seamlessly gathering insights from the community. This strategy not only reinforces connections among employees but also promotes a culture of collaboration, continuous improvement, and innovation, ultimately leading to a more engaged workforce. Embracing such a comprehensive approach can significantly elevate the overall workplace experience for employees at every level.
Integrations Supported
Microsoft 365
Microsoft SharePoint
Microsoft Viva
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
SimplifyIT
Date Founded
2004
Company Location
United States
Company Website
www.simplifyit.com
Company Facts
Organization Name
Microsoft
Date Founded
1975
Company Location
United States
Company Website
www.microsoft.com/en-us/microsoft-viva/connections
Categories and Features
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
Intranet
Activity / News Feed
Blogs
Calendar Management
Content Management
Discussions / Forums
Employee Directory
Knowledge Management
Policy Management
Search
Wiki
Categories and Features
Intranet
Activity / News Feed
Blogs
Calendar Management
Content Management
Discussions / Forums
Employee Directory
Knowledge Management
Policy Management
Search
Wiki