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What is Simplr?

Navigating the right level of customer support has grown more challenging over time. Simplr presents a dynamic solution where you are billed only for the support services you actually use, avoiding the pitfalls of estimated needs. Our customer service is available 24/7 and can swiftly adapt to your requirements, effectively replicating the performance of your most skilled agents. With a flexible outsourcing model, you only pay for successful interactions, thereby removing expenses tied to downtime or inefficiency. Experience round-the-clock support that can shift in response to your demands in an instant. Our team comprises exceptional individuals who surpass the typical standards of contact center staff. By leveraging advanced technology, we capture the best qualities of your top performers to ensure that each customer inquiry is handled with the utmost care. Additionally, we benefit from the backing of Asurion, the leading provider of technology protection and support worldwide, which guarantees Simplr enjoys strong financial backing, superior data security, and extensive enterprise-level customer service capabilities. Simplr empowers you to refine your customer support approach, allowing you to concentrate on providing an outstanding experience for your clients while ensuring that every interaction is optimized. Ultimately, our unique model not only enhances efficiency but also fosters customer satisfaction, creating a win-win scenario for both your business and your customers.

What is Google Cloud Bigtable?

Google Cloud Bigtable is a robust NoSQL data service that is fully managed and designed to scale efficiently, capable of managing extensive operational and analytical tasks. It offers impressive speed and performance, acting as a storage solution that can expand alongside your needs, accommodating data from a modest gigabyte to vast petabytes, all while maintaining low latency for applications as well as supporting high-throughput data analysis. You can effortlessly begin with a single cluster node and expand to hundreds of nodes to meet peak demand, and its replication features provide enhanced availability and workload isolation for applications that are live-serving. Additionally, this service is designed for ease of use, seamlessly integrating with major big data tools like Dataflow, Hadoop, and Dataproc, making it accessible for development teams who can quickly leverage its capabilities through support for the open-source HBase API standard. This combination of performance, scalability, and integration allows organizations to effectively manage their data across a range of applications.

Media

Media

Integrations Supported

Auris
Google Cloud Dataflow
Google Cloud IoT Core
Google Cloud Managed Service for Apache Spark
Google Cloud Platform
Google VPC Service Controls
Hadoop
Heroic
InfluxDB
Infometry Google Connectors
IntelliPay
JanusGraph
Layer
OpenTSDB
Peekdata
Privacera
ShipBob
Spell
TIMi
YepCode

Integrations Supported

Auris
Google Cloud Dataflow
Google Cloud IoT Core
Google Cloud Managed Service for Apache Spark
Google Cloud Platform
Google VPC Service Controls
Hadoop
Heroic
InfluxDB
Infometry Google Connectors
IntelliPay
JanusGraph
Layer
OpenTSDB
Peekdata
Privacera
ShipBob
Spell
TIMi
YepCode

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Asurion

Date Founded

1994

Company Location

United States

Company Website

www.simplr.ai/

Company Facts

Organization Name

Google

Date Founded

1998

Company Location

United States

Company Website

cloud.google.com/bigtable

Categories and Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Categories and Features

Database

Backup and Recovery
Creation / Development
Data Migration
Data Replication
Data Search
Data Security
Database Conversion
Mobile Access
Monitoring
NOSQL
Performance Analysis
Queries
Relational Interface
Virtualization

NoSQL Database

Auto-sharding
Automatic Database Replication
Data Model Flexibility
Deployment Flexibility
Dynamic Schemas
Integrated Caching
Multi-Model
Performance Management
Security Management

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