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Ratings and Reviews 0 Ratings
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AteraAtera is a comprehensive IT management solution that integrates remote monitoring and management (RMM), helpdesk services, and ticketing, all enhanced by Action AI™ to significantly increase efficiency for organizations of any size. Experience the benefits of Atera with a free trial today!
What is SimplyDesk?
Enhance the efficiency of your IT asset management with our automated network inventory tool, while simultaneously improving user support through our Helpdesk software. Our Helpdesk solution allows you to effectively manage your clients and their service agreements, which significantly increases their satisfaction levels. Equip your team with an IT helpdesk platform that simplifies the process of meeting customer support demands. This all-encompassing solution provides precise identification, inventory management using Barcode and RFID labels, and streamlined oversight of your movable assets. Your clientele, whether they are internal staff or external customers, will value a prompt service that swiftly resolves their concerns. The helpdesk software features a centralized, quick, and effective system that can be accessed from any device at any time, ensuring that customer inquiries are handled promptly and resulting in enhanced service delivery. By adopting our innovative tools, you can foster a seamless support experience that not only fulfills but surpasses user expectations, driving loyalty and trust in your services. Ultimately, this comprehensive approach to IT and customer support will set your organization apart in a competitive landscape.
What is Lowry Solutions?
Lowry Solutions provides a wide array of services designed specifically to address your needs for asset and inventory tracking. We are experts in the implementation, maintenance, and support of mobile devices such as RFID systems, scanners, and computers. Our IoT-driven software and hardware solutions offer accurate, real-time insights that enhance asset and inventory management. In addition, Lowry manufactures industrial barcode label printers along with specialized design and management software. With extensive experience and a focus on quality, Lowry Solutions is the premier choice for exceptional enterprise mobility solutions, service, and support. Our dedicated team is comprised of certified professionals who undergo ongoing training to stay abreast of the latest technologies and industry practices. Moreover, we have established strong collaborations with leading AIDC hardware manufacturers, including Motorola, Intermec, and Zebra, which allows us to provide top-tier equipment at competitive rates. This commitment to excellence and customer care distinguishes us in the marketplace and solidifies our reputation as a frontrunner in mobility solutions. Ultimately, we strive to not only meet but exceed the expectations of our clients in every interaction.
Integrations Supported
AccuSpeechMobile
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
SimplyDesk
Date Founded
1994
Company Location
France
Company Website
www.simplydesk.com
Company Facts
Organization Name
Lowry Solutions
Date Founded
1974
Company Location
United States
Company Website
www.lowrysolutions.com
Categories and Features
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
Categories and Features
Barcoding
Barcode Generation
Barcode Scanning
Custom Labels
Inventory Management
Label Templates
RFID
Receiving Labels
Serial Number Tracking
Shipping Labels
Fixed Asset Management
Asset Budgeting
Asset Lifecycle Management
Audit Trail
Barcoding / RFID
Depreciation Management
Disposal Management
Document Management
Inventory Tracking
Tax Management
Inventory Control
Allocation
Barcoding
Cost Tracking
Forecasting
Item Management
Order Management
Procurement Management
Reorder Management
SKU / UPC Codes
Serial Number Tracking
Supplier Management
IT Asset Management
Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
Cost Tracking
Depreciation Management
IT Service Management
Inventory Management
Maintenance Management
Procurement Management
Requisition Management
Supplier Management