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What is SinglePlatform?

In today's digital age, consumers are turning to the internet more than ever to influence their dining decisions, with a remarkable 93% of them reviewing online menus prior to making a choice. Additionally, 75% of people rely on search engine results to help narrow down their restaurant selections, while an impressive 92% invest time in reading online reviews. Furthermore, among those searching locally, about 70% are inclined to visit a restaurant within an hour of their search, highlighting the importance of an online presence in attracting customers. Thus, it is clear that establishing a robust digital footprint is essential for any restaurant aiming to draw in diners. To maximize visibility, consider utilizing SinglePlatform’s broad network to ensure that your menu and vital information are effectively showcased across various platforms. Moreover, enhance audience engagement by planning social media posts that highlight your specials, promotions, events, witty commentary, and enticing images that reflect your restaurant's character. Additionally, stay attuned to public sentiment by using our Review Monitoring tool, which will enable you to recognize your restaurant's strengths and discover opportunities for improvement. By regularly tracking customer feedback, you can consistently refine and elevate the dining experience you provide to your guests. This proactive approach not only boosts your restaurant's reputation but also fosters long-term loyalty among patrons.

What is Joombo?

Joombo operates as a platform dedicated to performance and recognition, aimed at empowering hospitality businesses by turning their front-line employees into measurable marketing assets. Managers can set clear review objectives that everyone on the team can see, while a real-time tally displays the latest standings and highlights what is needed to improve the business's Google rating. Each five-star review earned is directly linked to the team member who achieved it, making personal accomplishments visible and replacing subjective praise with objective performance indicators. Joombo efficiently monitors reviews, rankings, points, team averages, and individual progress in real-time, helping staff to clearly comprehend their contributions while enabling managers to identify those making significant impacts. Additionally, the points accumulated can be redeemed for tailored rewards selected by each employee, which may include items like coffee, bonuses, or additional time off, thus ensuring that recognition aligns with what truly motivates the staff. This cutting-edge strategy not only improves employee engagement but also contributes to the overall advancement of the business by nurturing a culture centered on recognition and responsibility. As a result, Joombo fosters an environment where both individuals and the organization can thrive.

Media

Media

Integrations Supported

Facebook
Foursquare
Google Business Profile
Lightspeed Restaurant
Tripadvisor
YP (Yellow Pages)
Yelp

Integrations Supported

Facebook
Foursquare
Google Business Profile
Lightspeed Restaurant
Tripadvisor
YP (Yellow Pages)
Yelp

API Availability

Has API

API Availability

Has API

Pricing Information

$99 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Tripadvisor

Company Location

United States

Company Website

www.singleplatform.com

Company Facts

Organization Name

Joombo

Date Founded

2020

Company Location

France

Company Website

joombo.co

Categories and Features

Local Marketing

Advertising Management
CRM
Email Marketing
Feedback Management
Live Chat
NAP Management (Name/Address/Phone)
Online Listings Management
PR Management
Reporting / Analytics
Review Management
SEO Management
Social Media Management
Store Locator
Website Management

Menu

Color-Coding / Upselling Tools
Digital Signage / Menu Boards
Kiosk Menus
Menu Design Tools
Menu Item Management
POS Integration
Pre-Made Menu Templates
Printed/Paper Menus
QR Code Menus
Tablet Menus

Restaurant Marketing

Advertising Management
CRM
Customer Data Platform
Email Marketing
Feedback Management
Loyalty Management
Marketing Automation
Menu Management
Online Ordering
Personalization
Promotion Management
SMS Marketing
Social Media Management
Website Builder

Social Media Marketing

Analytics
Automated Publishing
Contact Management
Content Management
Conversion Tracking
Customer Targeting
Keyword Filtering
Multi-Account Management
Post Scheduling

Categories and Features

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Restaurant Marketing

Advertising Management
CRM
Customer Data Platform
Email Marketing
Feedback Management
Loyalty Management
Marketing Automation
Menu Management
Online Ordering
Personalization
Promotion Management
SMS Marketing
Social Media Management
Website Builder

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