Ratings and Reviews 0 Ratings
Ratings and Reviews 938 Ratings
What is Siperb?
Siperb merges a modern WebRTC softphone that works across a variety of platforms—including Web, Windows, macOS, Linux, Android, and iOS—with a hosted WebRTC-to-SIP proxy, allowing teams using Asterisk or FreeSWITCH to make calls from browsers and mobile devices without needing to replace their current PBX systems. This service includes impressive features such as call recording for both audio and video, options for blind and attended transfers, three-way conferencing, and media that is encrypted end-to-end for optimal security. The client’s user interface is made available as open source under the AGPL-3.0 license, whereas the hosted proxy and mobile applications are proprietary in nature. For users, there is a complimentary Personal tier, while the Business tier is priced at £2 per user each month, and the Business Pro tier at £5 per user monthly, with both paid tiers offering enhanced storage, opportunities for custom integrations, and future improvements driven by AI. Ultimately, Siperb stands out as a versatile and secure option for teams eager to upgrade their communication solutions without experiencing major interruptions in their workflows. Additionally, the combination of affordability and advanced features makes it an appealing choice for organizations of all sizes.
What is CallTrackingMetrics?
CallTrackingMetrics stands out as the sole SaaS platform that integrates call tracking and conversion intelligence to enhance contact center automation, leading to a more tailored experience for customers. Discover which marketing initiatives are driving leads or conversions, and leverage that information to create automated call flows that enhance your contact center operations. With our comprehensive suite of phone, text, online, and live chat tools, you can achieve seamless communication across your entire organization. More than 100,000 users around the globe rely on CallTrackingMetrics to streamline communications for their sales, marketing, and service teams, ensuring efficiency and effectiveness in their outreach efforts.
Our call tracking capabilities include dependable dynamic number insertion (DNI) for precise session-level attribution, as well as local and toll-free tracking numbers, which offer omnichannel attribution across calls, texts, and form submissions. Additionally, our contact center solutions feature a user-friendly browser-based softphone, along with intelligent routing options to optimize call management. Embracing these advanced features can significantly elevate your organization's customer interaction strategy.
Media
No images available
Integrations Supported
AgencyPlatform
Axis LMS
CA Flowdock
CAKE
Constant Contact Lead Gen & CRM
DenGro
Drift
Gong
HubSpot Customer Platform
Kissmetrics
API Availability
API Availability
Has API
Pricing Information
Free – £2/user/month
Free Version
Pricing Information
$79 per month
All plans include unlimited users at no extra cost, while Marketing Pro and Sales Engage plans also include sub-accounts perfect for agencies and multi-location businesses.
Discounts up to 20% off for annual agreements.
Discounts up to 20% off for annual agreements.
Free Trial Offered?
Supported Platforms
SaaS
Android
iPhone
Windows
Mac
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Customer Service / Support
Not specified
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Not specified
Training Options
Documentation Hub
Webinars
Online Training
Company Facts
Organization Name
Siperb
Date Founded
2023
Company Location
United Kingdom
Company Website
www.siperb.com
Company Facts
Organization Name
CallTrackingMetrics
Date Founded
2012
Company Location
United States
Company Website
www.calltrackingmetrics.com
Categories and Features
Softphone
Not specified
Categories and Features
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Queue Management
Real-time Chat
Reporting/Analytics
Call Monitoring
Not specified
Call Recording
Archiving
Call Sharing
Event Triggered Recording
Call Tracking
CRM
Call Log
Call Recording
Call Routing
Caller Identification
Campaign Management
Conversion Tracking
IVR / Voice Recognition
Keyword Tracking
Contact Center Quality Assurance
Not specified
Conversation Intelligence
AI Insights
Call Analytics
Call Recording
Call Recording Cloud Storage
Call Snippets
Call Transcription
Sales Coaching
IVR
Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Text to Speech
Voice Customization
Voice Mail
Marketing Attribution
Conversion Tracking
Cross-Channel Attribution
Multi-Touch Attribution
ROI Tracking
Performance Marketing
Not specified
Softphone
Audio / Video Conferencing
Call Logging
Call Recording
Call Transfer
Caller Identification
Chat / Messaging
Contact Management
Fax Management
Speech Analytics
Automatic Transcription
Call Recording
Natural Language Processing
Sentiment Analysis