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What is Forrester?

Forrester empowers your organization with crucial insights that enable the implementation of proven best practices, fostering a common language focused on customer value. This approach promotes effective collaboration among teams, which supports the formulation of strategies and the discovery of efficiencies across the organization. It allows leaders to enhance their performance, giving them the confidence to make impactful decisions that lead to sustained growth. In the current complex and unprecedented business landscape, executives face numerous challenges. Forrester Decisions presents a new pathway for business and technology leaders who are looking for guidance in problem-solving, decision-making, and executing actionable strategies to achieve real results. Leaders pursuing substantial growth can leverage this methodology to remain ahead of shifting customer expectations and market dynamics while strategically preparing for the future. Emphasizing a customer-centric approach, Forrester delivers essential research, insights, forecasts, and detailed analyses of technology and service provider landscapes, ensuring that organizations can flourish. By utilizing these valuable resources, businesses can confidently and clearly navigate their obstacles, ultimately leading to greater success and innovation. This comprehensive support is vital for organizations aiming to adapt and thrive in an ever-changing environment.

What is Antavo?

Established in London by four co-founders from Hungary, Antavo embarked on its mission in 2012 with the support of Seedcamp, later shifting its focus on product offerings in 2015. Since that pivotal year, the company has successfully attracted investments, partnered with significant enterprise clients, and broadened its reach on a global scale. Currently, Antavo collaborates with prominent brands such as KFC, C&A, Benefit Cosmetics, Scandic, La Cage, Kathmandu, LuisaViaRoma, Flying Tiger, Peek & Cloppenburg, and Yara, while also catering to diverse sectors including travel, pharmaceuticals, and fashion. With multiple new loyalty programs launched, enhancements driven by customer feedback, and a commitment to company-wide growth, Antavo anticipates over a 30% increase in revenue year-on-year for 2024. As the company gears up for a Series B funding round in 2025, these strategic initiatives are expected to pave the way for further technological innovations and wider international expansion. In light of rising demand across various regions, Antavo has augmented its workforce across three continents, recently establishing a new team in North America. Moreover, the company has positioned itself as a leader in the loyalty industry by consistently offering valuable resources such as guides, eBooks, and comprehensive loyalty program assessments on its blog. Since 2022, it has also been releasing the Global Customer Loyalty Report, recognized as the definitive resource within the industry, underscoring its commitment to thought leadership. This ongoing dedication to innovation and excellence in customer engagement strategies has solidified Antavo's reputation as a trailblazer in the loyalty sector.

Media

Media

Integrations Supported

Sharpr

Integrations Supported

Bloomreach
Braze
Emarsys
Fresh Relevance
Ketch
Klaviyo
Listrak
Magento
Magento Business Intelligence
Maitre'D POS
Microsoft Dynamics 365
Poq
Pure360
Salesforce Agentforce Commerce
Salesforce Agentforce Marketing
TCPOS
Yotpo
dotdigital Engagement Cloud
mParticle

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

There are two fees associated with Antavo:
1. Implementation Fee: The implementation fee is based on the effort required to implement your functional requirements. Antavo will prepare a Statement of Work with a detailed Resource Plan for the project. We provide a team of dedicated implementation specialists (Product Experts, Business Analysts, Testers, Solution Architects) to work with your team/SI partner to make the implementation effortless. - this is a one off fee in year 1 of the contract.
2. Antavo’s License Fee: The license fee is based on Active loyalty program members: members who have completed at least one action in the loyalty program in 365 days. e.g collect points, redeem points, participate in a contest, etc. Included in the license fee are: offer unlimited usage of our modules, APIs and SDKs. All new functionalities are auto-enabled without any extra license fee.

Supported Platforms

SaaS

Supported Platforms

SaaS
Windows
Mac

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Forrester

Date Founded

1983

Company Location

United States

Company Website

www.forrester.com/bold

Company Facts

Organization Name

Antavo AI Loyalty Cloud

Date Founded

2017

Company Location

United Kingdom

Company Website

eu1.hubs.ly/H0508V60

Categories and Features

Workflow Management

Not specified

Categories and Features

Customer Loyalty

CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

Loyalty Management

CRM
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

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