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What is SirsiDynix Symphony?

SirsiDynix Symphony® is a cutting-edge Integrated Library System (ILS) that caters to both current and future requirements of libraries. Utilized by a variety of institutions, including public, academic, K-12, special libraries, and consortia around the world, Symphony is recognized as the most widely used ILS available. This system offers numerous options and can be tailored to suit your unique needs. With diverse hosting solutions, customizable consortia configurations, and APIs along with web services for personalization, Symphony is designed to accommodate the varying demands of your organization. Its extensive functionalities enable Symphony to aid in achieving any goals your library sets. From circulation and cataloging to system customization, Symphony's intricately designed modules come with comprehensive rules that allow you to manage and personalize your ILS in alignment with your preferences, guaranteeing an ideal match for your operational ambitions. This versatility not only improves user experiences but also effectively optimizes library services. As a result, libraries can adapt more fluidly to evolving challenges and enhance their overall service delivery.

What is IntegraTouch Symphony?

The Symphony billing platform allows you to quickly and easily introduce new products or applications into your existing business framework. You have the option to either incorporate only the essential modules or leverage the full end-to-end solution, enabling our versatile and scalable system to develop in tandem with your requirements. By utilizing Symphony's real-time data transaction processing and mediation capabilities, you obtain valuable insights into your customer accounts, which significantly improves your customer relationship management and profitability. This adaptability guarantees that as your business expands, your billing system will effortlessly adjust to accommodate evolving demands, ensuring sustained growth and efficiency. Ultimately, Symphony positions your business for success in a rapidly changing market landscape.

Media

Media

Integrations Supported

Google Chrome
Microsoft Edge
Mozilla Firefox
Opera
Safari

Integrations Supported

Google Chrome
Microsoft Edge
Mozilla Firefox
Opera
Safari

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

SirsiDynix

Date Founded

1981

Company Location

United States

Company Website

www.sirsidynix.com/symphony/

Company Facts

Organization Name

IntegraTouch

Date Founded

2002

Company Location

United States

Company Website

symphonybilling.com

Categories and Features

Library Management

Acquisition Management
Barcode Scanning
Barcoding / RFID
Catalog Management
Church Libraries
Circulation Management
Fee Collection
Inventory Management
Law Libraries
OPAC
Patron Management
Periodicals Management
Private Libraries
Public Libraries
Reserve Shelf Management
School Libraries
Search
Self Check-in / Check-Out
Serials Management

Categories and Features

Billing and Provisioning

Billing & Invoicing
Carrier Access Billing
Contract Management
Customer Accounts
Customizable Billing
Flexible Rate Tables
Internet
Order Management
Post-Paid Systems
Pre-Paid Systems
Provisioning
Rating
Self Service Portal
Service Order System
VoIP

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