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What is Sirvoy?

Sirvoy is a comprehensive cloud-driven software solution designed for hospitality management, functioning as both a channel manager and a website builder. It is particularly suited for small to medium-sized accommodations such as hotels, bed and breakfasts, guest houses, motels, and hostels. The Sirvoy Booking System is not only affordable but also user-friendly, enabling operators to efficiently manage and receive bookings from various channels while facilitating payment processing at the point of reservation. In addition, it simplifies the creation of invoices and cash receipts, making financial management straightforward. Key features encompass reservation management, front office operations, property oversight, housekeeping coordination, and enhancing guest relationships, making it a versatile tool for those in the hospitality industry. This all-in-one solution streamlines daily operations, allowing hospitality providers to focus on delivering exceptional guest experiences.

What is Guestmeter?

Guestmeter.com serves as a comprehensive platform for all your needs related to guest feedback and reputation management. With its online capabilities, you can efficiently oversee your reputation while conducting guest satisfaction assessments. The platform facilitates interaction with guests and helps manage reviews on popular sites such as Tripadvisor, Booking.com, Hostelworld, Zomato, and Yelp. Additionally, our mobile application empowers you to handle guest feedback from any location. You will also benefit from real-time notifications, enabling you to respond promptly and ensure that your guests leave your establishment satisfied. If you haven't become a customer yet, we encourage you to visit www.guestmeter.com to schedule a demo. Key features of the Guestmeter app include: SOLUTION FOR GUEST SATISFACTION QUESTION - Send a post-stay email or international SMS survey designed to enhance your online reviews across platforms like Tripadvisor, Booking.com, Hostelworld, and Zomato, ultimately improving your business's reputation and guest experiences. Furthermore, the app's user-friendly interface makes it easy to analyze feedback and implement necessary changes for continuous improvement.

Media

Media

Integrations Supported

SiteMinder
Tripadvisor
Akia
BookVisit
ChargeAutomation
Citybreak
DigitalGuest
Expedia
Fortnox
Hostelworld
Stripe
Wimdu

Integrations Supported

SiteMinder
Tripadvisor
Axis LMS
Clock PMS+
Cloudbeds
Mews
Stayntouch PMS
Wufoo
Zapier

API Availability

API Availability

Has API

Pricing Information

$15/month
Our starter package includes all the essentials and starts at just $15 while our Pro version provides full access to all Sirvoy's features and costs from $54 p/m.
Free Trial Offered?

Pricing Information

$49/monthly/per property
Small package starling from $49. Guestmeter account plans have various pricing tiers to meet the needs from small to x-large packages.
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
Linux

Supported Platforms

SaaS
Android

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Online Training

Company Facts

Organization Name

Sirvoy

Date Founded

2008

Company Location

Ireland

Company Website

sirvoy.com

Company Facts

Organization Name

Guestmeter

Date Founded

2019

Company Location

Turkey

Company Website

www.guestmeter.com

Categories and Features

Hospitality Property Management

Built-in Accounting
CRM
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Reservations Management
Reviews Management
Single Property
Vacation Rental

Hostel Management

Dorms
GDS / OTA Integration
Housekeeping Management
Multi-Property
Online Booking
Private Rooms
Reservations Management

Hotel Booking Engines

Not specified

Hotel Channel Management

Inventory Management
Kill Switch
Promotions Management
Rate Management
Reservations Management
Restriction Management

Hotel Housekeeping

Not specified

Hotel Management

Not specified

Vacation Rental

Guest Reviews / Ratings
Housekeeping Management
Owner Statements
Payment Processing
Property Database
Reservations Management
Vendor Management

Categories and Features

Car Rental

Not specified

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Survey Management
Text Analysis
Trend Analysis

Customer Feedback

Alerts / Notifications
Behavior Analytics
Community Feedback Tools
Negative Feedback Management
Net Promoter Score (NPS)
Surveys
Visual Feedback Tools
Website Feedback

Customer Satisfaction

Analytics
Feedback Collection
Survey Management

Email Marketing

Auto-Responders
Customer Surveys
Event Triggered Email
Image Library
Mailing List Management
Mobile Optimized Emails
Template Management

Hostel Management

Not specified

Hotel Management

Not specified

Reputation Management

Response Management
Review Generation
Review Monitoring

Restaurant Management

Reporting/Analytics

Review Management

Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis

SMS Marketing

2-Way Messaging
Contact Management
Mass Texting
Message Personalization
Polls / Voting
Reporting/Analytics
Scheduled Messaging

SMS Survey

Not specified

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

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