Ratings and Reviews 21 Ratings
Ratings and Reviews 0 Ratings
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What is Site Search 360?
Site Search 360 is a sophisticated, advertisement-free search engine designed specifically for your website, allowing for a swift setup through an intuitive drag-and-drop integration. This ensures that your users can locate precisely what they are searching for without delay.
The features of Site Search 360 include:
- A quick and easy visual configuration process
- Suggestions and autocomplete options for enhanced user experience
- Organized search results categorized by facets
- Semantic search capabilities, incorporating a built-in dictionary in 19 languages and the option to implement custom synonyms
- Comprehensive analytics that provide insights into visitor behavior, including popular search queries, frequently clicked results, and unproductive searches
- Complete control over search results, allowing you to boost, reorder, or redirect as needed
- Seamless integration with Google Analytics and Google Tag Manager
- The ability to import promotions from Google Custom Search
- Exceptional customer support available through live chat, email, and phone to assist with any inquiries or issues.
With these features, Site Search 360 ensures an optimized search experience tailored to both your visitors and your business needs.
What is Inbenta Search?
Enhance the accuracy of your results using the Inbenta Semantic Search Engine, which understands the underlying intent of customer questions. Being the most widely deployed self-service feature, present on 85% of websites, the ability to deliver the most relevant information can greatly elevate the overall customer experience on your platform. Inbenta Search consolidates data from a variety of customer relationship management systems, including Salesforce.com and Zendesk, along with other selected online resources. By utilizing Inbenta's advanced Symbolic AI and Natural Language Processing technologies, this sophisticated semantic search tool interprets user queries effectively, provides prompt and accurate responses, and contributes to lower support costs. Moreover, the integration of Inbenta’s Symbolic AI technology negates the necessity for extensive data training, enabling rapid setup and immediate benefits from the Inbenta Search engine. As a result, businesses can not only boost customer satisfaction but also optimize their operational expenditures in a streamlined manner, ultimately leading to a more efficient service delivery model.
Integrations Supported
Cloudflare
Drupal
Duda
Genesys Cloud CX
Google Analytics
Google Tag Manager
Lightspeed eCommerce
Magento
Make
NICE Workforce Management (WFM)
Integrations Supported
Cloudflare
Drupal
Duda
Genesys Cloud CX
Google Analytics
Google Tag Manager
Lightspeed eCommerce
Magento
Make
NICE Workforce Management (WFM)
API Availability
Has API
API Availability
Has API
Pricing Information
$9.00/month
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Zoovu (Germany) (formerly SEMKNOX)
Date Founded
2014
Company Location
Germany
Company Website
www.sitesearch360.com
Company Facts
Organization Name
Inbenta
Date Founded
2005
Company Location
United States
Company Website
www.inbenta.com/en/products/search/