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What is SiteMinder?

SiteMinder's advanced hotel booking engine is designed to maximize conversions, empowering you to boost direct reservations on your hotel website while minimizing reliance on external sales platforms. Enjoy the benefit of increasing direct online bookings without incurring commission fees. Simplifying the reservation process for your guests, it features a straightforward two-step booking method. The system is optimized for mobile usage, enabling guests to reserve from any device conveniently. With a contemporary and elegant design, it allows you to showcase your hotel's offerings in an appealing manner. The automation of data entry reduces manual tasks and eliminates potential errors. SiteMinder's platform is tailored to help you engage, attract, and convert a larger audience. As the top-ranked booking engine, SiteMinder brings customer demand directly to your establishment. Don’t miss this opportunity to take command of your hotel bookings and enhance your overall revenue strategy. By using SiteMinder, you can create a seamless booking experience that leaves a lasting impression on your guests.

What is SHR Maverick CRM?

In contrast to many CRM systems that only utilize a limited amount of data from external sources, Maverick enables you to discover, recognize, and reward your most valued guests, no matter where they made their reservations. Hoteliers using Maverick can analyze their online travel agency (OTA) customers with the same level of detail as they do for direct bookings. The sophisticated guest management software aggregates extensive profile data from the Windsurfer® CRS, ensuring that all information is accurately aligned and refined. This meticulous approach allows for the creation of detailed microsegments, which significantly improves the effectiveness of communication strategies aimed at guests. Additionally, Maverick incorporates a user-friendly marketing solution that facilitates email and text messaging campaigns, making management tasks more efficient. The Profile Management tool is essential for sorting and merging guest data sourced from various integrated platforms, providing a holistic view of guest behaviors and preferences. Users also benefit from the ability to define standardized fields and criteria for profile matching and merging, which further enhances the software's capability to deepen their understanding of their audience. Consequently, Maverick emerges as an indispensable tool for optimizing guest interaction and elevating satisfaction levels, making it an essential asset for any hotelier seeking to enhance their customer relationship management. Moreover, its versatility ensures that hoteliers can adapt to evolving market demands while maintaining strong connections with their clientele.

Media

Media

Integrations Supported

Breezeway
Cendyn Guestrev
Cendyn Loyalty
Duve
EasyWay
Goki
GuestPoint
GuestTraction
Hop
HotelPartner Yield Management
LoginTC
Odysys
PayDollar
Revenue Control Data
RezExpert
Strata Maverics Platform
Streamline
TrustYou
WebRezPro
happyhotel

Integrations Supported

API Availability

API Availability

Pricing Information

$56 per month
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Not specified

Company Facts

Organization Name

SiteMinder

Date Founded

2006

Company Location

Australia

Company Website

www.siteminder.com

Company Facts

Organization Name

SHR, Sceptre Hospitality Resources

Date Founded

1987

Company Location

United States

Company Website

shr.global/maverick-customer-relationship-management/

Categories and Features

Hospitality Property Management

Multi-Property
Online Booking
Reservations Management
Single Property

Hotel Booking Engines

Not specified

Hotel Channel Management

Inventory Management
Kill Switch
Rate Management
Reservations Management
Restriction Management

Hotel CRM

Not specified

Hotel Management

Not specified

Reservations

CRM
Customer Support
Promotions Management
Rate Management
Room Booking Management
Third Party Booking

Categories and Features

Hotel CRM

Not specified

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