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What is Skillcast?
When the cost of getting compliance wrong can include fines, regulatory action, legal liability, and reputational harm, completion rates alone aren't enough. Compliance, HR, and L&D leaders need evidence that their programmes are changing behaviour and reducing risk, yet many organisations still rely on outdated tick-box training or inadequately governed AI-generated content.
That's why more than 1,400 organisations trust Skillcast. For over 25 years, we've combined compliance expertise, AI-powered technology, and rigorous human oversight to help organisations:
- Centralise compliance learning, policies, disclosures, and registers.
- Increase engagement through personalised learning pathways.
- Strengthen governance with policy attestations and disclosure management.
- Maintain audit-ready records and compliance reporting.
- Provide instant AI-powered guidance grounded in trusted business content.
- Seamlessly edit our expert courses using AI without sacrificing oversight.
- Deploy solutions that are off-the-shelf, configurable, or fully bespoke.
The result is reduced risk, stronger compliance cultures, improved employee decision-making, and confidence that your organisation is meeting its regulatory obligations with a partner that understands what's at stake.
What is Cognitive View?
A system is established to oversee conduct-related risks in real-time, promoting positive behaviors and improving the organizational atmosphere. This system is instrumental in managing customer interactions and effectively tackling issues such as churn and complaints. By automating compliance and implementing quality control measures, it brings to light areas where compliance is lacking and where knowledge may be insufficient. The Cognitive View feature plays a crucial role by capturing, securing, and transcribing audio from both new and existing communication channels, thus creating a neatly organized dataset of recorded conversations. Analyzing these conversations yields valuable insights into customer satisfaction and agent demeanor, allowing organizations to assess whether agents are courteous and empathetic. Furthermore, it evaluates emotional responses through conversational data, empowering businesses to scale their responses to customers effectively. This diligent monitoring of customer service interactions ensures that organizations can promptly and appropriately address customer needs, thereby enhancing overall service quality. In addition to these benefits, the system fosters a deeper understanding of customer sentiments and agent behaviors, ultimately contributing to a more effective and strategic approach to service delivery. By implementing such a comprehensive system, organizations can achieve continuous improvement and adapt to the evolving landscape of customer service.
Integrations Supported
Access PeopleHR
Azure-AD-External-Identities
Bamboo
Cornerstone HR
Degreed
Harvard ManageMentor
HiBob
Kallidus Learn
Okta
OneLogin
Integrations Supported
Access PeopleHR
Azure-AD-External-Identities
Bamboo
Cornerstone HR
Degreed
Harvard ManageMentor
HiBob
Kallidus Learn
Okta
OneLogin
API Availability
Has API
API Availability
Has API
Pricing Information
Contact us to build your plan
Over 50 users benefit from Skillcast Plans: Standard, Enhanced and Premium, offering a fully managed service with options for customisation and additional functionality for more complex needs.
For users up to 50 employees, we offer CoreCompliance: pre-configured, self-serve, ready to deploy.
Over 50 users benefit from Skillcast Plans: Standard, Enhanced and Premium, offering a fully managed service with options for customisation and additional functionality for more complex needs.
For users up to 50 employees, we offer CoreCompliance: pre-configured, self-serve, ready to deploy.
Free Version
Free Trial Offered?
Pricing Information
Pricing not provided
Free Version
Free Trial Offered?
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Skillcast
Date Founded
2001
Company Location
United Kingdom
Company Website
www.skillcast.com
Company Facts
Organization Name
Cognitive View
Date Founded
2018
Company Location
Australia
Company Website
cognitiveview.com
Categories and Features
Compliance
Archiving & Retention
Artificial Intelligence (AI)
Audit Management
Compliance Tracking
Controls Testing
Environmental Compliance
FDA Compliance
HIPAA Compliance
ISO Compliance
Incident Management
OSHA Compliance
Risk Management
Sarbanes-Oxley Compliance
Surveys & Feedback
Version Control
Workflow / Process Automation
Compliance Training
Multiple Locations / Departments
Online / Self-Paced
Anti-Bribery Training
Certification Management
Conflicts of Interest Training
Content Builder
Customer Service Standards
Customizable Branding
Diversity Training
Fair Disclosure
Federal / State Regulation Compliance
Gamification
Harassment / Discrimination Training
Industry-Specific Courses
Instructor-Led Training
Interactive Quizzes
Progress Tracking
Reporting / Analytics
Role-Specific Versions
Security / Privacy Training
Text / Email Reminders
Workplace Safety
Course Authoring
Content Import / Export
Course Publishing
Gamification
Instructor-Led Courses
Interactive Content
PowerPoint Conversion
Self-Paced Courses
Storyboarding
Template Management
Test / Quiz Creation
Video Management
eLearning Authoring Tools
Content Import / Export
Course Publishing
Gamification
Instructor-Led Courses
Interactive Content
PowerPoint Conversion
Self-Paced Courses
Storyboarding
Template Management
Test / Quiz Creation
Video Management
GDPR Compliance
Access Control
Consent Management
Data Mapping
Incident Management
PIA / DPIA
Policy Management
Risk Management
Sensitive Data Identification
Learning Management Systems (LMS)
Academic / Education
Asynchronous Learning
Blended Learning
Built-In Course Authoring
Corporate / Business
Customizable
Gamification
Learner Portal
Mobile Learning
Open Source
SCORM Compliance
Synchronous Learning
Video Conferencing
eCommerce
eLearning Companies
Training
Academic / Education
Asynchronous Learning
Blended Learning
Built-In Course Authoring
Built-in LMS
Certification Management
Corporate / Business
Learner Portal
Mobile Learning
Simulation
Synchronous Learning
Training Companies
eCommerce
Categories and Features
Compliance
Archiving & Retention
Artificial Intelligence (AI)
Audit Management
Compliance Tracking
Controls Testing
Environmental Compliance
FDA Compliance
HIPAA Compliance
ISO Compliance
Incident Management
OSHA Compliance
Risk Management
Sarbanes-Oxley Compliance
Surveys & Feedback
Version Control
Workflow / Process Automation
Risk Management
Alerts/Notifications
Auditing
Business Process Control
Compliance Management
Corrective Actions (CAPA)
Dashboard
Exceptions Management
IT Risk Management
Internal Controls Management
Legal Risk Management
Mobile Access
Operational Risk Management
Predictive Analytics
Reputation Risk Management
Response Management
Risk Assessment