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What is Skit?

Elevate your offerings by integrating voice and conversational intelligence through a self-sustaining platform that adapts and grows over time. This innovative multilingual Voice AI-powered contact center automation solution is designed to mimic human conversations effectively. VIVA utilizes a unique conversation design approach to accurately interpret user intent, enabling it to generate customized interactions with customers on the fly. Supporting ten languages and more than 160 dialects, it operates continuously without interruption. By enhancing contact center efficiency, it provides considerable advantages with its Voice AI banking solutions tailored for today's digital environment. Improve your customer engagement processes, cut costs, and optimize resource allocation with digital voice agents that can hold personalized, empathetic, and proactive conversations in real-time. Augmented Voice Intelligence offers a groundbreaking method that merges human skills with machine productivity. This synergistic approach enhances customer service quality, ensuring that technology and personnel collaborate seamlessly to fulfill client demands. As a result, businesses can reach unprecedented levels of operational effectiveness and customer satisfaction, paving the way for a future where service excellence is the norm. Ultimately, the integration of these advanced technologies not only meets current expectations but also anticipates future needs, setting a new standard in customer interactions.

What is Cekura?

Cekura is a cutting-edge platform for testing, monitoring, and optimizing voice AI agents to deliver flawless conversational experiences across industries. The platform allows users to create and run thousands of simulated scenarios using AI-generated and real audio data, enabling comprehensive evaluations of AI agent behaviors and workflows. Parallel calling capabilities maximize testing speed, providing rapid, actionable feedback to development teams. Cekura features real-time observability with detailed logs, trend analysis, and instant alerting for errors and performance issues, ensuring AI agents consistently perform at their best. Its intuitive dashboard empowers teams with clear visualizations and data-driven insights for ongoing improvements. Trusted by over 50 companies worldwide, Cekura supports diverse use cases such as customer support, outbound sales, recruitment, legal intake, and healthcare. The platform’s SOC2 Type 2 and HIPAA compliance guarantee stringent security and privacy, making it ideal for enterprise and regulated environments. Cekura also offers proactive support and onboarding, assisting teams globally in adopting and maximizing its tools. By helping developers catch and fix issues before production, Cekura reduces costly downtime and enhances user trust. Ultimately, Cekura enables companies to confidently launch and scale voice AI agents with unparalleled reliability.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Skit.ai

Company Location

India

Company Website

skit.ai/

Company Facts

Organization Name

Cekura

Date Founded

2024

Company Location

United States

Company Website

www.cekura.ai/

Categories and Features

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Categories and Features

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