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What is SkyTouch Hotel OS?
SkyTouch Hotel OS is a sophisticated cloud-based property management system (PMS) designed to meet the needs of hospitality businesses, regardless of their size. It integrates features for managing rates, overseeing properties, and ensuring distribution, supporting contemporary hoteliers and hotel managers in meeting essential strategic objectives while tackling various operational hurdles. Utilize our Room Assignment Optimizer to significantly boost room utilization and availability. Create tailored rewards for different customer tiers and integrate personalized messaging for each guest to enhance their experience. The homepage is crafted to highlight specific guest notes throughout the reservation and check-in processes, thereby enriching the individual experience for every visitor. Users can effortlessly make real-time updates using mobile devices, ensuring that any modifications are instantly synchronized across the entire system. Furthermore, bulk update functionalities facilitate efficient hotel operations, allowing quick designations of areas as out of order for major renovations or projects. This all-encompassing strategy not only optimizes operational workflows but also elevates overall guest satisfaction, fostering loyalty and repeat visits. In essence, SkyTouch Hotel OS empowers hospitality providers to deliver exceptional service while effectively managing their resources.
What is Hotel Management System PMS?
The comprehensive revenue management system continually fine-tunes product offerings, pricing strategies, and occupancy rates. It also includes a room assignment feature that is optimized for the system, allowing for manual adjustments as needed. One accommodation option can be marketed in various formats, including a hotel room, an apartment, or a shared hostel environment. Housekeeping staff can easily update room statuses via a mobile interface that syncs automatically with the property management system (PMS). Pricing models are adaptable and can vary based on several factors, including agents, days of the week, occupancy levels, length of stay, and advance booking times. This system supports a wide array of trip durations, contact methods, and meal plans all managed within a single booking. Invoicing can be easily split among various addresses, guests, or billing periods to enhance flexibility. Services may be designed to represent a percentage of the total invoice or to include a breakdown of specific charges, such as local taxes and fees for credit card processing. Notifications regarding room allocations are dispatched, allowing the team leader to assign group members to their designated rooms efficiently. Moreover, the entire payment process is conducted online, which is necessary for issuing a mobile key, ensuring a smooth experience for guests. This integrated strategy not only improves operational efficiency but also significantly boosts customer satisfaction through its adaptable and effective management practices, proving to be a vital asset in today's competitive hospitality landscape.
Integrations Supported
Akia
Canary Digital Tipping
Cendyn CMS
Cendyn Guestrev
Cendyn Loyalty
Cendyn Revintel
Docyt
FLEXIPASS
FairPlanner
Inn-Flow
Integrations Supported
Akia
Canary Digital Tipping
Cendyn CMS
Cendyn Guestrev
Cendyn Loyalty
Cendyn Revintel
Docyt
FLEXIPASS
FairPlanner
Inn-Flow
API Availability
Has API
API Availability
Has API
Pricing Information
$5 per month
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
SkyTouch Technology
Date Founded
2013
Company Location
United States
Company Website
www.skytouchtechnology.com
Company Facts
Organization Name
ASSD
Company Location
Germany
Company Website
www.assd.com/en/products-2/web-based-pms/
Categories and Features
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental
Categories and Features
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental