Ratings and Reviews 1 Rating
Ratings and Reviews 0 Ratings
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RunMyJobs by RedwoodRunMyJobs by Redwood stands out as the only one that is SAP Endorsed and included in the SAP with RISE reference architecture. As the leading SAP-certified SaaS workload automation platform, enabling organizations to seamlessly automate their entire IT processes and integrate complex workflows across any application, system, or environment without restrictions while ensuring high availability as they grow. Recognized as the top choice for SAP customers, it offers effortless integration with S/4HANA, BTP, RISE, ECC, and additional platforms, all while preserving a clean core architecture. Teams are empowered through a user-friendly low-code editor and an extensive library of templates, facilitating smooth integration with both current and emerging technology stacks. Users can monitor their processes in real-time, benefiting from predictive SLA management and receiving timely notifications via email or SMS regarding any performance issues or delays that may arise. The Redwood team is committed to providing round-the-clock global support with industry-leading SLAs and rapid response times of just 15 minutes, alongside a well-established migration strategy that guarantees uninterrupted operations, including team training and on-demand learning resources to ensure success. Furthermore, Redwood's dedication to customer satisfaction ensures that businesses can focus on innovation while relying on robust support and automation solutions.
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Datagate Telecom BillingDatagate provides a software-as-a-service and telecom billing solution tailored for managed service providers (MSPs) that offer unified communications as a service (UCaaS) VoIP, as well as mobile voice and data solutions. It seamlessly integrates with various widely-used software platforms favored by MSPs, such as ConnectWise Manage and QuickBooks, ensuring a smooth operational flow. In addition to billing, Datagate and its partners are equipped to manage all aspects of telecom tax and compliance requirements effectively. This comprehensive approach allows MSPs to focus more on their core business while leaving the complexities of billing and compliance to experts.
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What is Skybill Utility Billing?
Meter Management System
Microsoft Dynamics Foundation
❖ Oversee metering devices including their locations, serial numbers, and operational status.
❖ Automatically retrieve meter readings through M-Bus gateways for efficiency.
❖ Alternatively, you can upload meter readings from MDM systems or Excel files.
❖ Built on the robust Microsoft Dynamics 365 Business Central platform.
❖ Features a user-friendly and intuitive interface for seamless navigation.
❖ Seamlessly integrate your ERP system, customer management, and billing processes with the included Business Central subscription.
Tariffs & Rating Cloud Service
❖ Offers a powerful tariff configuration tool that simplifies the creation of complex tariffs.
❖ Capable of billing various utility services such as electricity, gas, water, sewage/wastewater, and heating.
❖ Supports both postpaid and prepaid billing options for flexibility.
❖ Allows for consumption-based pricing, fixed or stepped rates, time-of-use (TOU) rates, periodic charges (like standing or daily rates), and discounts.
❖ Provides billing options by customer, customer group, or property on any scheduled basis, whether monthly or annually.
❖ Operates under a Software-As-A-Service (SaaS) model, managing all necessary infrastructure, software, and maintenance tasks.
❖ Hosted securely at our data centers in Latvia, with options for public cloud hosting (AWS, Microsoft Azure) or private cloud solutions.
❖ Users can access SkyBill from any device, whether it's a desktop, tablet, or smartphone, ensuring convenience and mobility.
❖ This adaptability makes it perfect for managing utility billing from virtually anywhere.
What is Salesforce Energy & Utilities Cloud?
Salesforce Energy & Utilities Cloud is a comprehensive solution designed to revolutionize the operations of energy providers and utilities, enhancing customer engagement and promoting sustainability initiatives. Powered by the Einstein 1 Platform, it features AI-driven automation, real-time analytics, and specialized industry tools that streamline workflows across sales, service, and field operations. A key highlight is the Smart Utility Contact Center, which provides agents with intuitive resources and in-depth customer insights, while also offering a self-service portal for customers to manage their bills, enroll in diverse programs, and access various services. Furthermore, the platform incorporates industry-tailored Configure, Price, and Quote (CPQ) functionalities that ensure accurate quoting and effective order management, along with features aimed at fostering personalized customer interactions and targeted sales strategies. To enhance operational efficiency, it includes a robust data architecture, AI-optimized workspaces for both agents and field workers, and advanced work and asset management capabilities, all of which contribute to increased productivity and better service delivery. This powerful platform not only represents a major advancement in the digital transformation of the energy sector but also positions utilities to adapt more swiftly to evolving market demands and customer expectations. Overall, its innovative approach equips energy providers with the tools necessary to thrive in a competitive landscape.
Integrations Supported
CloudHub
Microsoft 365
Microsoft Entra ID Protection
Microsoft Excel
PayPal
Salesforce
Salesforce Data Cloud
Slack
Stripe
Tableau
Integrations Supported
CloudHub
Microsoft 365
Microsoft Entra ID Protection
Microsoft Excel
PayPal
Salesforce
Salesforce Data Cloud
Slack
Stripe
Tableau
API Availability
Has API
API Availability
Has API
Pricing Information
$175/month/user
Free Trial Offered?
Free Version
Pricing Information
$275 per month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
SkyBill
Date Founded
2007
Company Location
Latvia
Company Website
skybill.eu/
Company Facts
Organization Name
Salesforce
Date Founded
1999
Company Location
United States
Company Website
www.salesforce.com/energy-utilities/cloud/
Categories and Features
Rental Property Management
Credit Check
Expense Management
Online Payments
Owner Portal
Tax Management
Tenant Management
Tenant Portal
Tenant Screening
Vacancy Tracking
Website Management
Utility Billing
ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management
Utility Management Systems
Billing & Invoicing
Cable
Customer Management
Demand Planning
Electricity
Natural Gas
Plant Management
Service Call Management
Trash
Water
Work Order Management
Workforce Management
