Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • Deltek Replicon Time Reviews & Ratings
    1,327 Ratings
    Company Website
  • Planview AdaptiveWork Reviews & Ratings
    713 Ratings
    Company Website
  • Striven Reviews & Ratings
    232 Ratings
    Company Website
  • Project Insight Reviews & Ratings
    101 Ratings
    Company Website
  • Kantata Reviews & Ratings
    2,269 Ratings
    Company Website
  • Atera Reviews & Ratings
    1,986 Ratings
    Company Website
  • Planfix Reviews & Ratings
    57 Ratings
    Company Website
  • Resource Guru Reviews & Ratings
    1,024 Ratings
    Company Website
  • Wrike Reviews & Ratings
    7,547 Ratings
  • Runn Reviews & Ratings
    34 Ratings
    Company Website

What is Skyline Lite?

Skyline Lite is an accessible software solution designed specifically for small and medium-sized enterprise service providers, offering a complete implementation process that can be finalized in merely a few days. This platform features a variety of modules that cover every aspect of service management, rendering it a simple yet comprehensive tool that can adapt as your business evolves. By combining workshop and field service capabilities, it enables proactive service management, enhances workforce productivity, streamlines operations, and helps pinpoint areas for potential cost savings. The mobile workforce application offers real-time updates from field staff, ensuring compliance with best practices and providing a consistent experience for every client. Additionally, the direct client portals for booking, tracking, and reporting dashboards not only lower operational costs but also act as a powerful marketing tool to attract both current and potential customers. The ability to seamlessly integrate multiple functions makes Skyline Lite an invaluable partner in your ongoing growth journey, allowing you to focus on scaling your operations effectively. Ultimately, its enduring flexibility positions it as a long-term ally in meeting the dynamic needs of your business.

What is Acronis Automation?

Acronis Automation is an advanced Professional Services Automation (PSA) tool tailored for Managed Service Providers (MSPs), aimed at enhancing and refining their operational efficiencies. It boasts a range of powerful functionalities including automated billing and invoicing, management of service desks, customer relationship management (CRM) capabilities, project oversight, inventory management, and key performance indicator (KPI) tracking. By integrating seamlessly with Acronis' Remote Monitoring and Management (RMM), cybersecurity solutions, and data protection offerings, it creates a cohesive framework for handling support tickets, streamlining workflows, and evaluating business outcomes. This all-encompassing platform minimizes manual tasks, boosts operational efficiency, and elevates customer satisfaction, allowing MSPs to concentrate on offering outstanding services and fostering growth. As a result, Acronis Automation not only supports the day-to-day functions of MSPs but also empowers them to scale their businesses effectively.

Media

Media

Integrations Supported

Acronis Cyber Protect
ConnectWise Cybersecurity Management
ConnectWise RMM
Datto RMM
Datto SIRIS
Datto Workplace
Gmail
Kaseya VSA
Microsoft 365
N-able N‑central
NinjaOne
N‑able N-sight RMM
PayPal
QuickBooks Online
QuickBooks Online Advanced
Sage Accounting
Stripe
Xero
Zapier

Integrations Supported

Acronis Cyber Protect
ConnectWise Cybersecurity Management
ConnectWise RMM
Datto RMM
Datto SIRIS
Datto Workplace
Gmail
Kaseya VSA
Microsoft 365
N-able N‑central
NinjaOne
N‑able N-sight RMM
PayPal
QuickBooks Online
QuickBooks Online Advanced
Sage Accounting
Stripe
Xero
Zapier

API Availability

Has API

API Availability

Has API

Pricing Information

$67.52 per month
Free Trial Offered?
Free Version

Pricing Information

$49.00/month/user
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Skyline Software

Company Location

United Kingdom

Company Website

www.skylinesoftware.com/skyline-lite/

Company Facts

Organization Name

Acronis

Date Founded

2003

Company Location

Switzerland

Company Website

www.acronis.com/en-us/products/cloud/cyber-protect/automation/

Categories and Features

Professional Services Automation

Billing & Invoicing
CRM
Client Portal
Collaboration Tools
Document Management
Portfolio Management
Project Management
Proposal Generation
Quote Management
Resource Management
Time & Expense Tracking

Categories and Features

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

IT Service

Contract Management
IT Asset Management
Incident Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management

MSP

Backup Management
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Privileged Access Management (PAM)
Project Management
Remote Access
Remote Systems Monitoring
Scheduling

Professional Services Automation

Billing & Invoicing
CRM
Client Portal
Collaboration Tools
Document Management
Portfolio Management
Project Management
Proposal Generation
Quote Management
Resource Management
Time & Expense Tracking

RMM

Deployment Management
For MSPs
IT Asset Management
Mobile Access
Network Monitoring
Patch Management
Real-time Alerts
Remediation Management

Service Desk

CMDB
Change Management
IT Asset Management
Incident Management
Knowledge Base
Mobile Access
Procurement Management
Remote Control
SLA Management
Self Service Portal

Time Tracking

Automatic Time Capture
Billable & Non-Billable Hours
Billing & Invoicing
Employee Database
Expense Tracking
Mobile Time Tracking
Multiple Billing Rates
Offline Time Tracking
Online Time Tracking
Overtime Calculation
Time per Project Reporting
Timesheet Management
Vacation / Leave Tracking

Popular Alternatives

Skyline Claris Reviews & Ratings

Skyline Claris

Skyline Technology Solutions

Popular Alternatives

Skyline Reviews & Ratings

Skyline

Skyline Aviation
Kaseya BMS Reviews & Ratings

Kaseya BMS

Kaseya
XAP Reviews & Ratings

XAP

GigaSpaces