Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • Planview AdaptiveWork Reviews & Ratings
    714 Ratings
    Company Website
  • Striven Reviews & Ratings
    234 Ratings
    Company Website
  • Project Insight Reviews & Ratings
    122 Ratings
    Company Website
  • Kantata Reviews & Ratings
    2,277 Ratings
    Company Website
  • Planfix Reviews & Ratings
    57 Ratings
    Company Website
  • Resource Guru Reviews & Ratings
    1,043 Ratings
    Company Website
  • Wrike Reviews & Ratings
    7,631 Ratings
  • Ganttic Reviews & Ratings
    242 Ratings
    Company Website
  • Runn Reviews & Ratings
    37 Ratings
    Company Website
  • SuperOps Reviews & Ratings
    223 Ratings
    Company Website

What is Skyline Lite?

Skyline Lite is an accessible software solution designed specifically for small and medium-sized enterprise service providers, offering a complete implementation process that can be finalized in merely a few days. This platform features a variety of modules that cover every aspect of service management, rendering it a simple yet comprehensive tool that can adapt as your business evolves. By combining workshop and field service capabilities, it enables proactive service management, enhances workforce productivity, streamlines operations, and helps pinpoint areas for potential cost savings. The mobile workforce application offers real-time updates from field staff, ensuring compliance with best practices and providing a consistent experience for every client. Additionally, the direct client portals for booking, tracking, and reporting dashboards not only lower operational costs but also act as a powerful marketing tool to attract both current and potential customers. The ability to seamlessly integrate multiple functions makes Skyline Lite an invaluable partner in your ongoing growth journey, allowing you to focus on scaling your operations effectively. Ultimately, its enduring flexibility positions it as a long-term ally in meeting the dynamic needs of your business.

What is ShieldPSA?

ShieldPSA is a specialized Professional Services Automation (PSA) solution created specifically for Managed Service Providers (MSPs) and IT service teams, integrating essential service management and business operations into one streamlined interface. This platform simplifies the management of customer inquiries, support tickets, service level agreements (SLAs), project oversight, contract management, time tracking, billing, and extensive reporting functionalities. By providing tools that encompass the entire service lifecycle—from the initial receipt and prioritization of service requests to their resolution, including time management, contract administration, and invoicing—ShieldPSA guarantees a smooth operational flow. In addition, it boasts features such as automated workflows, service catalogs, customer and contact management, detailed reporting, a client portal, and multiple integrations, all aimed at enhancing the daily functions of MSPs. With a commitment to helping MSPs consolidate their service operations, the platform improves visibility into technician and customer interactions, standardizes processes, and streamlines the management of recurring services, promoting greater efficiency. Moreover, ShieldPSA is offered as a free PSA solution, with the option for professional services that cater to advanced requirements and boost productivity even further. This blend of functionalities positions it as an essential resource for teams dedicated to enhancing operational effectiveness and ensuring customer satisfaction, ultimately driving growth and success in the competitive landscape of IT services.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

$67.52 per month
Free Version
Free Trial Offered?

Pricing Information

$0
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Skyline Software

Company Location

United Kingdom

Company Website

www.skylinesoftware.com/skyline-lite/

Company Facts

Organization Name

Vembu Technologies

Company Location

United States

Company Website

www.bdrshield.com

Categories and Features

Professional Services Automation

Billing & Invoicing
CRM
Client Portal
Collaboration Tools
Document Management
Portfolio Management
Project Management
Proposal Generation
Quote Management
Resource Management
Time & Expense Tracking

Categories and Features

MSP

Backup Management
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Privileged Access Management (PAM)
Project Management
Remote Access
Remote Systems Monitoring
Scheduling

Professional Services Automation

Billing & Invoicing
CRM
Client Portal
Collaboration Tools
Document Management
Portfolio Management
Project Management
Proposal Generation
Quote Management
Resource Management
Time & Expense Tracking

Popular Alternatives

Skyline Claris Reviews & Ratings

Skyline Claris

Skyline Technology Solutions

Popular Alternatives

Kaseya BMS Reviews & Ratings

Kaseya BMS

Kaseya
Skyline Reviews & Ratings

Skyline

Skyline Aviation
Autotask PSA Reviews & Ratings

Autotask PSA

Datto, a Kaseya company
XAP Reviews & Ratings

XAP

GigaSpaces