Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • Guru Reviews & Ratings
    3,534 Ratings
    Company Website
  • Pylon Reviews & Ratings
    58 Ratings
    Company Website
  • Haystack Reviews & Ratings
    236 Ratings
    Company Website
  • Astra Pentest Reviews & Ratings
    215 Ratings
    Company Website
  • Atera IT Autopilot Reviews & Ratings
    1,792 Ratings
    Company Website
  • Axero Reviews & Ratings
    205 Ratings
    Company Website
  • Nectar Reviews & Ratings
    8,399 Ratings
    Company Website
  • UptimeRobot Reviews & Ratings
    719 Ratings
    Company Website
  • Motivosity Reviews & Ratings
    4,171 Ratings
    Company Website
  • StackAI Reviews & Ratings
    38 Ratings
    Company Website

What is Slicki?

Slicki offers an efficient solution for managing and retrieving information related to your Slack channels. Think of it as a wiki tailored specifically for Slack, acting as an intranet, a document management system, and a comprehensive knowledge base rolled into one. By incorporating the Slicki App into your Slack workspace, your team gains the ability to create, access, and modify informational pages directly within the Slack environment. This tool is particularly effective for sharing valuable insights, converting discussions into documented knowledge, and systematically organizing and accessing relevant data in a format that your colleagues are already accustomed to using. Additionally, Slicki can easily be accessed on any desktop or mobile browser by changing your "slack.com" team URL to "slicki.wiki," which allows you to view your content in a user-friendly layout. With this integration, collaboration is significantly enhanced, ensuring that essential information is readily available, thereby streamlining workflows and boosting overall productivity across your organization. The seamless nature of Slicki not only fosters a more informed team but also empowers members to contribute to the collective knowledge base effortlessly.

What is Risotto?

Risotto is an advanced AI-driven platform designed to function as an IT help desk that significantly improves IT service management within the Slack ecosystem. This innovative solution helps organizations lighten the load on their IT personnel, enhance service delivery, and maintain compliance, all while operating smoothly within Slack. By integrating with widely used tools like Slack, Jira, and Okta, Risotto effectively eliminates the delays commonly associated with conventional IT and HR support requests. It meticulously tracks software access requests and automatically resolves tickets, while also offering escalation options to team members with pertinent details for cases needing human attention. Furthermore, Risotto assists users in troubleshooting recurring issues by walking them through a detailed resolution process. As a result, IT and HR teams are free to focus on more strategic objectives. By delivering a superior, quicker, and more secure support experience, Risotto meets the diverse needs of organizations, regardless of size, and fosters efficiency throughout. In conclusion, Risotto not only revolutionizes the IT support landscape but also empowers employees to tackle issues autonomously, leading to a more self-sufficient workforce.

Media

Media

Integrations Supported

Slack
Confluence
Freshservice
Google Drive
Google Workspace
Jira
Notion
Okta

Integrations Supported

Slack
Confluence
Freshservice
Google Drive
Google Workspace
Jira
Notion
Okta

API Availability

Has API

API Availability

Has API

Pricing Information

$20 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Slicki

Date Founded

2018

Company Location

Denmark

Company Website

www.slicki.wiki/

Company Facts

Organization Name

Risotto

Company Location

United States

Company Website

tryrisotto.com

Categories and Features

Categories and Features

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

IT Service

Contract Management
IT Asset Management
Incident Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management

ITSM

Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal

Popular Alternatives

Popular Alternatives

Wrangle Reviews & Ratings

Wrangle

Wranglesoft