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What is Small Hours?

Small Hours operates as an AI-enhanced observability platform that identifies server exceptions, assesses their significance, and routes them to the proper team or individual. By leveraging Markdown or your existing runbook, you can enhance our tool's ability to troubleshoot a variety of issues effectively. Our platform ensures seamless integration with any technology stack through support for OpenTelemetry. You can also link to your current alert systems to quickly identify pressing issues. By connecting your codebases and runbooks, you provide essential context and directives that facilitate smoother operations. Your code and data are kept secure and are never stored, giving you peace of mind. The platform adeptly categorizes problems and can even create pull requests when necessary. It is finely tuned for performance and speed, particularly in enterprise environments. With our continuous automated root cause analysis, you can effectively minimize downtime and enhance operational efficiency, guaranteeing that your systems operate seamlessly at all times. Additionally, the intuitive interface allows users to navigate and utilize the platform with ease, ensuring that teams can respond rapidly to any challenges that arise.

What is HCL iAutomate?

HCL iAutomate is a part of the HCLSoftware AI & Intelligent Operations suite, specifically within the Infrastructure Automation and Orchestration sector. This intelligent runbook automation solution merges artificial intelligence with automation to streamline and enhance the lifecycle of enterprise IT operations. By utilizing technologies such as machine learning and natural language processing, it effectively identifies problems, suggests solutions, and triggers automated fixes, enabling a seamless zero-touch automation experience. Moreover, it facilitates comprehensive incident resolution and task automation throughout the entire infrastructure and application landscape, leveraging an extensive library of over 3400 configurable and reusable runbooks. This innovation not only enhances operational efficiency but also significantly reduces the manual effort required for IT management tasks.

Media

Media

No images available

Integrations Supported

Apache Sentry
Datadog
GitHub
Grafana Cloud
Honeycomb
Markdown
New Relic
Notion
OpenTelemetry
Slack

Integrations Supported

Cherwell Software
HCL BigFix
HCL BigFix Service Management
Jira
Microsoft System Center
ServiceNow
Zenoss

API Availability

API Availability

Pricing Information

Pricing not provided
Free Version

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

On-Prem

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Not specified

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Small Hours

Company Location

United States

Company Website

www.smallhours.dev/

Company Facts

Organization Name

HCLSoftware

Company Website

www.hcl-software.com

Categories and Features

Root Cause Analysis

Not specified

Telemetry

Not specified

Categories and Features

IT Management

Not specified

Runbook Automation

Not specified

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