Carbonara
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What is Smart Finder?
Optimize your front-desk functions with ease and efficiency, allowing for a greater emphasis on improving guest satisfaction. Maintain crucial guest data throughout their stay to build a customized guest profile that helps in quickly identifying returning guests. This capability enhances personalization and can be tailored to meet your specific operational requirements. Gather all reservations from various sources into one streamlined interface, which enables automatic booking creation for guests, alongside sending e-booking confirmations integrated with a payment gateway. Effortlessly set up multiple pricing structures, including those for promotions and specific customer segments, applying these preset rates to align with your guests' expectations without any complications. Improve housekeeping operations by automating duties such as inventory management and updates on room status, while ensuring smooth collaboration with other departments to prevent any errors that could lead to guest discontent. With a comprehensive suite of tools available, managing all facets of your hotel becomes a seamless process. Our platform features state-of-the-art technology tailored for the hospitality sector, ensuring that you remain competitive in the market. By leveraging these innovative capabilities, you can craft an unforgettable experience for your visitors, fostering loyalty and encouraging repeat visits. Ultimately, this holistic approach to hotel management not only enhances operational efficiency but also elevates the overall guest experience, driving long-term success for your establishment.
What is Carbonara?
The Carbonara App provides a versatile way to accept reservations through various channels such as phone, email, or web forms, enabling you to handle them manually. Additionally, it offers customers the convenience of online booking through its integrated system. The app facilitates table management, allowing you to designate seating arrangements for patrons. By utilizing multiple tablets or smartphones, your team can efficiently coordinate and expedite the seating process for guests. Accessing the Carbonara App is straightforward, enabling you to keep track of bookings effortlessly. Staff members can easily view the bookings page from their mobile devices, streamlining the reservation management process. To enhance customer experience, you can add individuals to the queue using their phone numbers, which triggers an automated and customizable confirmation message to inform them of their waitlist status. This feature not only improves communication but also helps in managing customer expectations effectively.
Integrations Supported
Additional information not provided
Integrations Supported
Additional information not provided
API Availability
API Availability
Pricing Information
Pricing not provided
Pricing Information
Free
Carbonara is a 100% free management platform for restaurant. No monthly costs, per booking fee or any other costs.
Free Version
Supported Platforms
Windows
Supported Platforms
SaaS
Android
iPhone
iPad
Chromebook
Customer Service / Support
Standard Support
Web-Based Support
Customer Service / Support
Web-Based Support
Training Options
Documentation Hub
Online Training
On-Site Training
Training Options
Documentation Hub
On-Site Training
Company Facts
Organization Name
Smart Finder
Date Founded
1997
Company Location
Thailand
Company Website
smartfinder.asia/
Company Facts
Organization Name
Carbonara
Date Founded
2020
Company Location
United States
Company Website
www.carbonaraapp.com
Categories and Features
Hospitality Property Management
Built-in Accounting
CRM
Catering
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Single Property
Vacation Rental
Hotel Housekeeping
Not specified
Reservations
Not specified
Restaurant POS
Not specified
Restaurant Reservations
Not specified
Categories and Features
Reservations
Booking Notes
Customer Support
Group Reservations
Guest Management
Promotions Management
Third Party Booking
Restaurant Reservations
Facebook Reservations
Guest Notifications
Mobile App Booking
Online / Website Reservations
Reminders
Seat / Table Optimization
Text/SMS Communications
Waitlist Management
Waitlist
Alerts/Notifications
For Restaurants
Public Waitlist
Reporting & Statistics
Self Check-in
Waiting Time Tracking
Waitlist Status Tracking