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What is Smart Finder?
Optimize your front-desk functions with ease and efficiency, allowing for a greater emphasis on improving guest satisfaction. Maintain crucial guest data throughout their stay to build a customized guest profile that helps in quickly identifying returning guests. This capability enhances personalization and can be tailored to meet your specific operational requirements. Gather all reservations from various sources into one streamlined interface, which enables automatic booking creation for guests, alongside sending e-booking confirmations integrated with a payment gateway. Effortlessly set up multiple pricing structures, including those for promotions and specific customer segments, applying these preset rates to align with your guests' expectations without any complications. Improve housekeeping operations by automating duties such as inventory management and updates on room status, while ensuring smooth collaboration with other departments to prevent any errors that could lead to guest discontent. With a comprehensive suite of tools available, managing all facets of your hotel becomes a seamless process. Our platform features state-of-the-art technology tailored for the hospitality sector, ensuring that you remain competitive in the market. By leveraging these innovative capabilities, you can craft an unforgettable experience for your visitors, fostering loyalty and encouraging repeat visits. Ultimately, this holistic approach to hotel management not only enhances operational efficiency but also elevates the overall guest experience, driving long-term success for your establishment.
What is Hotelware PMS?
In the fiercely competitive hospitality industry of today, the combination of efficiency and warmth at the front desk is now regarded as a fundamental necessity rather than just a beneficial trait. To meet this critical demand, Hotelware PMS provides a wide range of features designed to empower hospitality professionals in improving guest service, which consequently boosts revenue per available room (REV PAR). This property management system is meticulously designed to cater to the varied requirements of hotels, regardless of size, including those within chains, and it can be customized for both single and multi-property operations. Moreover, Hotelware PMS integrates flawlessly with other hotelware systems, offering hoteliers a unified and fully interconnected solution. Its reservation capabilities boast a comprehensive set of tools for managing both individual and group bookings, whether these are done directly or through tour operators, travel agents, or corporate clients. The platform encompasses various functionalities, including reservation confirmations, cancellations, waiting list management, deposit collection, and accommodations for sharers. Additionally, the intuitive rate management system streamlines the handling of contracts and pricing strategies, ensuring operations run smoothly. With these extensive features, Hotelware PMS not only simplifies routine tasks but significantly elevates the overall guest experience, making it an indispensable asset in the hospitality landscape. As a result, hotels can offer a more personalized touch while maintaining high operational efficiency, thus fostering guest loyalty and satisfaction.
Integrations Supported
Civitfun
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Smart Finder
Date Founded
1997
Company Location
Thailand
Company Website
smartfinder.asia/
Company Facts
Organization Name
Theova UHS
Company Location
Cyprus
Company Website
www.theovauhs.com/hotelware-pms
Categories and Features
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental
Reservations
Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking
Restaurant POS
Delivery Management
Gift Card Management
Inventory Management
Loyalty Program
Mobile Access
Online Ordering
Order Management
Reporting/Analytics
Separate Checks
Split Checks
Table Management
Tips Management
Restaurant Reservations
Capacity Monitoring
Custom Reservation Inventory
Deposits / Prepayment Processing
Email Marketing
Facebook Reservations
Feedback Management
Guest Data
Guest Notifications
Mobile App Booking
Online / Website Reservations
Reminders
Reporting / Analytics
Seat / Table Optimization
Text/SMS Communications
Waitlist Management
Categories and Features
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental