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What is Smart Finder?

Optimize your front-desk functions with ease and efficiency, allowing for a greater emphasis on improving guest satisfaction. Maintain crucial guest data throughout their stay to build a customized guest profile that helps in quickly identifying returning guests. This capability enhances personalization and can be tailored to meet your specific operational requirements. Gather all reservations from various sources into one streamlined interface, which enables automatic booking creation for guests, alongside sending e-booking confirmations integrated with a payment gateway. Effortlessly set up multiple pricing structures, including those for promotions and specific customer segments, applying these preset rates to align with your guests' expectations without any complications. Improve housekeeping operations by automating duties such as inventory management and updates on room status, while ensuring smooth collaboration with other departments to prevent any errors that could lead to guest discontent. With a comprehensive suite of tools available, managing all facets of your hotel becomes a seamless process. Our platform features state-of-the-art technology tailored for the hospitality sector, ensuring that you remain competitive in the market. By leveraging these innovative capabilities, you can craft an unforgettable experience for your visitors, fostering loyalty and encouraging repeat visits. Ultimately, this holistic approach to hotel management not only enhances operational efficiency but also elevates the overall guest experience, driving long-term success for your establishment.

What is OnRes?

Whether you run a chic boutique hotel or a sprawling resort chain, our offerings are crafted to deliver impactful results. Optimize your booking and reservation processes, improve property management workflows, increase occupancy rates, and attract new guests with eye-catching website designs and strategic marketing. Enhance your online presence naturally, expand your reach to global audiences, and streamline both bookings and inventory control with a holistic solution specifically designed for the hospitality industry. This approach minimizes the time needed for phone inquiries and manual reservation handling, allowing you to focus on other essential elements of guest service. OnRes refines the reservation process from the initial booking through to the final confirmation, while also automating front-desk tasks and collecting vital customer information to ensure an exceptional experience for your guests. By integrating these features, you can greatly boost operational efficiency and build deeper relationships with your customers, ultimately leading to higher satisfaction and loyalty. Our comprehensive solutions not only improve overall functionality but also empower you to deliver unparalleled service in an ever-competitive market.

Media

Media

Integrations Supported

Integrations Supported

Booking.com
Expedia
Whistle Messaging

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

Windows

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Smart Finder

Date Founded

1997

Company Location

Thailand

Company Website

smartfinder.asia/

Company Facts

Organization Name

OnRes Systems

Date Founded

2003

Company Location

Canada

Company Website

software.onressystems.com

Categories and Features

Hospitality Property Management

Built-in Accounting
CRM
Catering
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Single Property
Vacation Rental

Hotel Housekeeping

Not specified

Reservations

Not specified

Restaurant POS

Not specified

Categories and Features

Hospitality Property Management

Catering
Extended Stay
GDS / OTA Integration
Maintenance Management
Marketing Automation
Multi-Property
Online Booking
Single Property
Vacation Rental

Hotel Channel Management

Promotions Management
Rate Management
Reservations Management

Hotel Management

Not specified

Reservations

Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking

Vacation Rental

Contact Management
Guest Reviews / Ratings
Housekeeping Management
Lead Management
Payment Processing
Reservations Management
Vendor Management

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