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What is Smart Hotel Software?
Exceptional products paired with outstanding support. We strive to go above and beyond to ensure you deliver the finest experience for your guests. This applies to all types of businesses, including motels, resorts, and hotels. Regardless of your property's size, we have tailored solutions for you. Our team of implementation specialists will collaborate closely with your staff to confirm that our offerings align with your business needs. We will demonstrate how to utilize our tools effectively, helping you save time while maximizing revenue from each guest interaction. Transitioning to new software can be seamless and stress-free. We stand by our work with a guarantee: if you're not completely satisfied, we will refund your money. Whether you manage motels, resorts, or boutique hotels, we have the right solution for your property. Our comprehensive offerings efficiently handle reservations, deposits, check-outs, guest files, payments, sales, audit reports, and guest folios, ensuring a smooth operation for every aspect of your business. With our support, you can focus on what truly matters—providing an exceptional experience for your guests.
What is Enjay CRM?
Enjay CRM provides the flexibility to be utilized across different platforms, including our own cloud, public cloud, private cloud, or even on your own servers. For those choosing the server deployment option, we deliver a secure, optimized, and robust operating system to ensure the CRM functions efficiently. To enhance performance and security, Enjay CRM is hosted in some of India’s most prominent data centers, which are equipped with advanced technology. In addition, we have established strong Disaster Recovery (DR) protocols at alternate data centers to guarantee continuous business operations. Access to data is stringently controlled via Firewalls, overseen by skilled security professionals. Our system also features integrated data access controls at both user and group levels, further reinforcing security. We provide a range of comprehensive agreements, including NDAs, SLAs, and a privacy policy, to safeguard your business information. Designed with both flexibility and scalability, Enjay CRM meets the evolving needs of your growing organization. Moreover, guests and travelers have the option to directly contact the hotel for inquiries or bookings, which are efficiently managed within the CRM by your booking staff, ensuring a seamless workflow that enhances customer satisfaction. This streamlined process not only boosts operational efficiency but also strengthens the relationship between the hotel and its guests.
Integrations Supported
Cendyn CMS
Cendyn Guestrev
Cendyn Loyalty
Cendyn Revintel
LinkedIn
QuickBooks Online
Sage 100
WhatsApp
protel MICE
Integrations Supported
Cendyn CMS
Cendyn Guestrev
Cendyn Loyalty
Cendyn Revintel
LinkedIn
QuickBooks Online
Sage 100
WhatsApp
protel MICE
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Smart Hotel Software
Date Founded
1990
Company Location
Canada
Company Website
www.smarthotelsoftware.com
Company Facts
Organization Name
Enjay IT Solutions
Date Founded
2007
Company Location
India
Company Website
www.enjayworld.com/enjaycrm/
Categories and Features
Channel Management
Campaign Management
Channel Analytics
Incentive Management
Inventory Control
Lead Management
Opportunity Management
Order Management
Partner Management
Product Management
Reseller Management
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental