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What is Smart Order?

Smart Order is an all-encompassing property management system (PMS) tailored for hotels, bed and breakfasts, and vacation rentals. It features crucial components such as front desk management, a channel manager, a booking system, and payment processing, all integrated into a single user-friendly platform. This cohesive system streamlines daily operations, reduces the likelihood of human errors, and enhances workflows, leading to notable improvements in operational effectiveness. The booking system provided by Smart Order enables direct bookings without incurring commission fees from various online search engines and social media sites, while its secure payment gateway supports international transactions in customers' local currencies. Additionally, a real-time channel manager connects with prominent online travel agencies like Airbnb and Booking.com, effectively mitigating the risk of overbookings and boosting occupancy rates. Moreover, Smart Order includes a mobile app for on-the-go management, immediate performance analytics, a centralized inbox for guest communications, and integrations with popular Chinese platforms such as RED and WeChat, thereby granting businesses access to the burgeoning tourism market. This versatile solution guarantees that property owners can operate their businesses smoothly and effectively, adapting to the ever-evolving demands of the hospitality industry.

What is FantasticStay?

Manage your property listings across multiple vacation rental platforms and your own direct booking site seamlessly through an integrated dashboard. This innovative system boasts a highly customizable interface, enabling you to design unlimited perspectives of your listings and reservations, which can be effortlessly shared with property owners and your team using our sophisticated permissions management framework. FantasticStay's Unified Inbox acts as a central communication hub, bringing all your messaging channels together in one convenient location. You can also add personalized tags and fields while taking advantage of our wide selection of filters and automated messaging features. Our inbox even allows for the distribution of exclusive offers on Airbnb listings, enhancing your marketing capabilities. Furthermore, you can create, allocate, send, and oversee tasks for your team and vendors directly from the inbox, facilitating better collaboration. To top it all off, we provide a robust suite of automation tools that not only improve communication and marketing efforts but also elevate guest services, guaranteeing a smooth experience for everyone involved. Collectively, these functionalities are designed to optimize your operations and boost overall efficiency, allowing you to focus more on delivering exceptional service.

Media

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Integrations Supported

Airbnb
Booking.com
Agoda
Trip.com

Integrations Supported

Airbnb
Booking.com
Beyond
Breezeway
KeyNest

API Availability

API Availability

Pricing Information

$25/month
Free Version
Free Trial Offered?

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

Smart Order

Date Founded

2014

Company Location

China

Company Website

www.smartorder.ai/

Company Facts

Organization Name

FantasticStay

Date Founded

2017

Company Location

United Kingdom

Company Website

www.fantasticstay.com

Categories and Features

Categories and Features

Hospitality Property Management

Built-in Accounting
CRM
Employee Management
Extended Stay
Maintenance Management
Marketing Automation
Multi-Property
Online Booking
Single Property
Vacation Rental

Vacation Rental

Contact Management
Fee / Commission Management
Guest Reviews / Ratings
Housekeeping Management
Lead Management
Owner Statements
Payment Processing
Property Database
Reservations Management
Vendor Management
Work Order Management

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