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What is Smart Order?

Smart Order is an all-encompassing property management system (PMS) tailored for hotels, bed and breakfasts, and vacation rentals. It features crucial components such as front desk management, a channel manager, a booking system, and payment processing, all integrated into a single user-friendly platform. This cohesive system streamlines daily operations, reduces the likelihood of human errors, and enhances workflows, leading to notable improvements in operational effectiveness. The booking system provided by Smart Order enables direct bookings without incurring commission fees from various online search engines and social media sites, while its secure payment gateway supports international transactions in customers' local currencies. Additionally, a real-time channel manager connects with prominent online travel agencies like Airbnb and Booking.com, effectively mitigating the risk of overbookings and boosting occupancy rates. Moreover, Smart Order includes a mobile app for on-the-go management, immediate performance analytics, a centralized inbox for guest communications, and integrations with popular Chinese platforms such as RED and WeChat, thereby granting businesses access to the burgeoning tourism market. This versatile solution guarantees that property owners can operate their businesses smoothly and effectively, adapting to the ever-evolving demands of the hospitality industry.

What is Flexibook?

The Flexibook online booking platform, paired with its channel management capabilities, guarantees uniform pricing across all distribution channels while enabling your hotel's official site to provide the most favorable rate assurance. This feature motivates potential guests to compare prices and eventually reserve their stay directly through your website using the hotel’s exclusive Flexibook system at appealing prices. Leveraging the Flexibook channel manager allows you to efficiently enhance your hotel’s digital footprint and boost overall booking performance. The initial cost consists solely of the setup fee for the channel manager, followed by a monthly subscription that fluctuates depending on the number of channels you choose to integrate. This arrangement not only improves the guest experience but also fine-tunes revenue management strategies for your establishment. Moreover, the seamless integration of these tools can lead to increased customer loyalty and repeat bookings, further benefiting your hotel's bottom line.

Media

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Media

Integrations Supported

Agoda
Airbnb
Booking.com
Trip.com

Integrations Supported

API Availability

API Availability

Pricing Information

$25/month
Free Version
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Supported Platforms

Windows

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Not specified

Company Facts

Organization Name

Smart Order

Date Founded

2014

Company Location

China

Company Website

www.smartorder.ai/

Company Facts

Organization Name

Flexibook

Date Founded

2012

Company Location

Germany

Company Website

www.flexibook.com

Categories and Features

Categories and Features

Hospitality Property Management

Built-in Accounting
CRM
Extended Stay
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Marketing Automation
Reservations Management

Hotel Booking Engines

Not specified

Hotel Management

Not specified

Reservations

Activities Booking
Booking Notes
Customer Support
Group Reservations
Guest Management
Rate Management
Room Booking Management

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