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What is Smart Order?

Smart Order is an all-encompassing property management system (PMS) tailored for hotels, bed and breakfasts, and vacation rentals. It features crucial components such as front desk management, a channel manager, a booking system, and payment processing, all integrated into a single user-friendly platform. This cohesive system streamlines daily operations, reduces the likelihood of human errors, and enhances workflows, leading to notable improvements in operational effectiveness. The booking system provided by Smart Order enables direct bookings without incurring commission fees from various online search engines and social media sites, while its secure payment gateway supports international transactions in customers' local currencies. Additionally, a real-time channel manager connects with prominent online travel agencies like Airbnb and Booking.com, effectively mitigating the risk of overbookings and boosting occupancy rates. Moreover, Smart Order includes a mobile app for on-the-go management, immediate performance analytics, a centralized inbox for guest communications, and integrations with popular Chinese platforms such as RED and WeChat, thereby granting businesses access to the burgeoning tourism market. This versatile solution guarantees that property owners can operate their businesses smoothly and effectively, adapting to the ever-evolving demands of the hospitality industry.

What is Guesty?

Guesty effectively merges technology with the hospitality sector, delivering a platform that caters to both newcomers and experienced practitioners. Boasting a robust team of over 250 engineers, our innovations streamline operations and enhance performance through AI-enhanced dynamic pricing, maintaining a competitive edge. With a flexible API, we connect various services, simplifying every element of property management, from bookings to communication with guests, thereby making sophisticated technology accessible for all users. Partnering with more than 150 prominent industry players, such as Airbnb, Vrbo, and Booking.com, Guesty significantly boosts property visibility and increases booking potential. Our diverse team of over 700 professionals fosters a supportive community committed to assisting every user as the industry continues to evolve. We are not merely responding to the immediate needs of the market; we are proactively addressing future challenges by offering a platform that eases operations and empowers users to thrive in a competitive landscape. By joining us, you can help reshape the hospitality sector, where cutting-edge technology blends with exceptional user support, propelling your success into the future. Furthermore, our dedication to continuous improvement ensures that we remain at the forefront of industry advancements.

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Integrations Supported

Agoda
Airbnb
Booking.com
Trip.com

Integrations Supported

Agoda
Airbnb
Booking.com
Aloware
Chekin
Duve
EZcare
For-Sight CRM
KeyNest
Lybra Assistant
Lynx
Operto Teams
Stripe
SuiteOp
TallOrder
VRWorks
Vikey
WALoops
Xperium

API Availability

API Availability

Pricing Information

$25/month
Free Version
Free Trial Offered?

Pricing Information

$9 + 1% reservations per month
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Smart Order

Date Founded

2014

Company Location

China

Company Website

www.smartorder.ai/

Company Facts

Organization Name

Guesty

Date Founded

2014

Company Location

United States

Company Website

www.guesty.com

Categories and Features

Categories and Features

Campground Management

Asset Management
Check-in / Check-out
Multi-Location
Online Booking
Point of Sale (POS)
Rental Management
Reservations Management

Channel Management

Campaign Management
Channel Analytics
Inventory Control
Lead Management
Opportunity Management
Order Management
Partner Management

Hospitality Property Management

Built-in Accounting
CRM
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Maintenance Management
Marketing Automation
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental

Hotel Channel Management

Inventory Management
Rate Management
Reservations Management
Restriction Management

Hotel CRM

Not specified

Hotel Management

Not specified

Real Estate CRM

Not specified

Reservations

Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking

Travel

Not specified

Vacation Rental

Contact Management
Fee / Commission Management
Guest Reviews / Ratings
Housekeeping Management
Lead Management
Owner Statements
Payment Processing
Property Database
Reservations Management
Vendor Management
Work Order Management

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