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What is Smart Order?

Smart Order is an all-encompassing property management system (PMS) tailored for hotels, bed and breakfasts, and vacation rentals. It features crucial components such as front desk management, a channel manager, a booking system, and payment processing, all integrated into a single user-friendly platform. This cohesive system streamlines daily operations, reduces the likelihood of human errors, and enhances workflows, leading to notable improvements in operational effectiveness. The booking system provided by Smart Order enables direct bookings without incurring commission fees from various online search engines and social media sites, while its secure payment gateway supports international transactions in customers' local currencies. Additionally, a real-time channel manager connects with prominent online travel agencies like Airbnb and Booking.com, effectively mitigating the risk of overbookings and boosting occupancy rates. Moreover, Smart Order includes a mobile app for on-the-go management, immediate performance analytics, a centralized inbox for guest communications, and integrations with popular Chinese platforms such as RED and WeChat, thereby granting businesses access to the burgeoning tourism market. This versatile solution guarantees that property owners can operate their businesses smoothly and effectively, adapting to the ever-evolving demands of the hospitality industry.

What is Hostberg?

Hostberg is a specialized software solution aimed at managing properties within the small and independent hospitality sector, serving a range of establishments including guesthouses, bed-and-breakfasts, serviced apartments, villas, vacation rentals, and boutique hotels, typically with a capacity of up to 30 rooms. This platform boasts a detailed central calendar that efficiently tracks tentative, confirmed, checked-in, and checked-out reservations, while also housing guest profiles that record essential contact details and their stay history. To further assist staff, a room-status board is available to streamline cleaning schedules and various tasks, incorporating recurring cleaning protocols and mobile alerts. Operators can conveniently log charges, deposits, and payments related to bookings, evaluate outstanding balances, and create branded invoices that break down nightly costs and support multiple currencies for payment. In addition, the software generates reports that deliver insights into occupancy rates, revenue statistics, average daily rates, and RevPAR, with the capability for CSV export and staff accounts created to align with specific roles. Booked dates can be effortlessly imported from platforms such as Airbnb, Booking.com, and Vrbo via calendar links, whether on a daily basis or as needed, although it is crucial to clarify that Hostberg does not operate as a channel manager. Overall, Hostberg emerges as a robust and comprehensive tool designed for smaller hospitality enterprises seeking to improve their operational workflows and enhance guest experiences. With its array of features, it aims to simplify processes and empower operators to focus more on delivering exceptional service to their guests.

Media

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Media

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Integrations Supported

Airbnb
Booking.com
Agoda
Trip.com

Integrations Supported

Airbnb
Booking.com
Vrbo

API Availability

API Availability

Pricing Information

$25/month
Free Version
Free Trial Offered?

Pricing Information

$19/property one-time
$19 one-time per property, with all features included and no recurring subscription.

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Not specified

Company Facts

Organization Name

Smart Order

Date Founded

2014

Company Location

China

Company Website

www.smartorder.ai/

Company Facts

Organization Name

Hostberg

Date Founded

2026

Company Website

hostberg.co

Categories and Features

Categories and Features

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