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What is Smart Order?

Smart Order is an all-encompassing property management system (PMS) tailored for hotels, bed and breakfasts, and vacation rentals. It features crucial components such as front desk management, a channel manager, a booking system, and payment processing, all integrated into a single user-friendly platform. This cohesive system streamlines daily operations, reduces the likelihood of human errors, and enhances workflows, leading to notable improvements in operational effectiveness. The booking system provided by Smart Order enables direct bookings without incurring commission fees from various online search engines and social media sites, while its secure payment gateway supports international transactions in customers' local currencies. Additionally, a real-time channel manager connects with prominent online travel agencies like Airbnb and Booking.com, effectively mitigating the risk of overbookings and boosting occupancy rates. Moreover, Smart Order includes a mobile app for on-the-go management, immediate performance analytics, a centralized inbox for guest communications, and integrations with popular Chinese platforms such as RED and WeChat, thereby granting businesses access to the burgeoning tourism market. This versatile solution guarantees that property owners can operate their businesses smoothly and effectively, adapting to the ever-evolving demands of the hospitality industry.

What is Innkeeper's Advantage?

Innkeeper's Advantage offers a comprehensive property management system tailored for boutique inns, bed and breakfasts, and vacation cabins. By providing an integrated booking engine called Book It Now and a personalized website, it enhances the booking experience for guests compared to larger hotel chains. The website presents all relevant information simultaneously, encompassing pricing and availability, without directing guests to external domains. This solution also includes channel management for various third-party booking platforms, alongside advanced features such as automated email and SMS notifications, self-check-in options, and effective yield and rate management. Additionally, it streamlines guest management processes, ensuring that hospitality providers can operate efficiently while maintaining high standards of service. Overall, Innkeeper's Advantage empowers smaller establishments to compete effectively in the hospitality market.

Media

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Media

Integrations Supported

Airbnb
Booking.com
Agoda
Trip.com

Integrations Supported

Airbnb
Booking.com
Book It Now
Breezeway
Expedia
Hotels.com
KAYAK
Lightspeed Retail
Priceline
QuickBooks Online
Tripadvisor
Twilio
Vrbo

API Availability

API Availability

Pricing Information

$25/month
Free Version
Free Trial Offered?

Pricing Information

$64.95/month
Pricing is based on the number of rooms. Website design and implementation fees apply

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Supported Platforms

SaaS
Android
iPhone
iPad
Chromebook

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Smart Order

Date Founded

2014

Company Location

China

Company Website

www.smartorder.ai/

Company Facts

Organization Name

Impactiv

Date Founded

2006

Company Location

United States

Company Website

www.innkeepersadvantage.com

Categories and Features

Categories and Features

Hospitality Property Management

Built-in Accounting
CRM
Extended Stay
Front Office Management
GDS / OTA Integration
Guest Experience (GEM)
Housekeeping Management
Online Booking
Point of Sale (POS)
Reservations Management
Single Property
Vacation Rental

Hotel Booking Engines

Not specified

Hotel Channel Management

Inventory Management
Kill Switch
Promotions Management
Rate Management
Reservations Management
Restriction Management

Hotel Management

Not specified

Reservations

Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking

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DT Software Ltd