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What is Smart Order?
Smart Order is an all-encompassing property management system (PMS) tailored for hotels, bed and breakfasts, and vacation rentals. It features crucial components such as front desk management, a channel manager, a booking system, and payment processing, all integrated into a single user-friendly platform. This cohesive system streamlines daily operations, reduces the likelihood of human errors, and enhances workflows, leading to notable improvements in operational effectiveness.
The booking system provided by Smart Order enables direct bookings without incurring commission fees from various online search engines and social media sites, while its secure payment gateway supports international transactions in customers' local currencies. Additionally, a real-time channel manager connects with prominent online travel agencies like Airbnb and Booking.com, effectively mitigating the risk of overbookings and boosting occupancy rates.
Moreover, Smart Order includes a mobile app for on-the-go management, immediate performance analytics, a centralized inbox for guest communications, and integrations with popular Chinese platforms such as RED and WeChat, thereby granting businesses access to the burgeoning tourism market. This versatile solution guarantees that property owners can operate their businesses smoothly and effectively, adapting to the ever-evolving demands of the hospitality industry.
What is Mindcat Stays?
Mindcat Stays provides an all-inclusive solution for hotel booking and front-desk management specifically designed for those managing hotel apartments, furnished apartments, holiday homes, chalets, and small hotels. Each property comes with its own branded booking website, allowing guests to conveniently check availability and make reservations for various durations, whether it be nights, weeks, or even months. The front-desk team can manage direct bookings from the website, phone calls, walk-in customers, and corporate clients with ease by using a unified calendar that details reservation information, payment statuses, invoices, and the ability to export bookings. Operators benefit from the option to tailor many elements such as unit types, pricing structures, minimum stay requirements, additional services offered, cancellation terms, VAT, and the Tourism Dirham, all while overseeing multiple properties from a single, cohesive dashboard. The system is hosted either in the UAE or Saudi Arabia, but it also offers the option to be deployed in a customer's own cloud or data center. Guest-facing interfaces are available in English, with some pages partially translated into Arabic, yet the service does not currently integrate with popular booking platforms like Booking.com, Expedia, or Airbnb, nor does it provide support for Shomoos registration or ZATCA e-invoicing. Beyond these features, Mindcat Stays is crafted to optimize operational efficiency and improve the overall guest experience through its intuitive design and powerful capabilities, making it a valuable tool for property operators.
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Integrations Supported
API Availability
API Availability
Has API
Pricing Information
$25/month
Free Version
Free Trial Offered?
Pricing Information
AED 20/unit/month
Plans are priced per unit per month in AED or SAR, with a monthly minimum of AED 490 or SAR 490. The listed rate starts at AED 20 per unit monthly. One-time setup is AED 4,900; hosting charges vary by deployment. VAT is calculated separately.
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
Supported Platforms
SaaS
On-Prem
Customer Service / Support
Standard Support
Web-Based Support
Customer Service / Support
Web-Based Support
Training Options
Documentation Hub
Online Training
On-Site Training
Training Options
Not specified
Company Facts
Organization Name
Smart Order
Date Founded
2014
Company Location
China
Company Website
www.smartorder.ai/
Company Facts
Organization Name
Mindcat Technology Consultants FZE
Date Founded
2022
Company Location
United Arab Emirates
Company Website
mindcat.ai
Categories and Features
Hospitality Property Management
Not specified
Hotel Management
Not specified
Categories and Features
Hotel Management
Not specified