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Ratings and Reviews 0 Ratings
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What is Smart Order?
Smart Order is an all-encompassing property management system (PMS) tailored for hotels, bed and breakfasts, and vacation rentals. It features crucial components such as front desk management, a channel manager, a booking system, and payment processing, all integrated into a single user-friendly platform. This cohesive system streamlines daily operations, reduces the likelihood of human errors, and enhances workflows, leading to notable improvements in operational effectiveness.
The booking system provided by Smart Order enables direct bookings without incurring commission fees from various online search engines and social media sites, while its secure payment gateway supports international transactions in customers' local currencies. Additionally, a real-time channel manager connects with prominent online travel agencies like Airbnb and Booking.com, effectively mitigating the risk of overbookings and boosting occupancy rates.
Moreover, Smart Order includes a mobile app for on-the-go management, immediate performance analytics, a centralized inbox for guest communications, and integrations with popular Chinese platforms such as RED and WeChat, thereby granting businesses access to the burgeoning tourism market. This versatile solution guarantees that property owners can operate their businesses smoothly and effectively, adapting to the ever-evolving demands of the hospitality industry.
What is O-Tel?
O-Track is a cutting-edge mobile application designed specifically for business owners, granting them easy access to vital information and reports regarding all their business locations with just a few taps. This application empowers entrepreneurs by allowing them to track their revenue and operational expenses in real-time from any corner of the globe via their smartphones. Moreover, it offers an effective and cost-efficient way to create a custom Loyalty Program. Merits provides all the essential tools needed to establish a robust loyalty program, which can be launched in mere minutes. Additionally, your customers act as a crucial resource, offering valuable insights that can refine your product offerings, enhance service quality, and boost the overall value you provide. With Merits, you can efficiently manage, assess, and respond to customer feedback, turning complaints into actionable ideas that can elevate business performance and strengthen customer loyalty. In the end, harnessing this feedback not only solidifies your connection with your customers but also paves the way for sustained success and growth in your business endeavors.
Media
No images available
Integrations Supported
Airbnb
Booking.com
Agoda
Expedia
Facebook
O-Impact
O-Live
Trip.com
Integrations Supported
Airbnb
Booking.com
Agoda
Expedia
Facebook
O-Impact
O-Live
Trip.com
API Availability
Has API
API Availability
Has API
Pricing Information
$25/month
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Smart Order
Date Founded
2014
Company Location
China
Company Website
www.smartorder.ai/
Company Facts
Organization Name
Omega Software
Date Founded
1994
Company Location
Canada
Company Website
omegapos.com/hotel
Categories and Features
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental
Categories and Features
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental