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What is Smart Service?

Step into a new era of operational efficiency with Smart Service, an all-encompassing software platform designed for field service scheduling that functions seamlessly on both desktop and mobile devices. This versatile application equips modern service companies with the tools to effortlessly oversee scheduling, dispatching, routing, equipment tracking, invoicing, inventory control, and workforce management. Furthermore, it provides smooth integration with QuickBooks, enhancing financial management and positioning it as a crucial asset for thriving in today’s competitive market. By utilizing Smart Service, you can transform your operational processes and significantly boost your productivity levels, ensuring your business stays ahead of the curve. In an ever-evolving industry, having the right tools can make all the difference in achieving sustained success.

What is Rossware?

Transform your business processes with an all-encompassing Windows-based solution that simplifies job and customer management, tracks your team's time and resources, and evaluates your business performance. Say goodbye to disorganized sticky notes; our software expertly manages input, tracking, messaging, and processing for all incoming calls, converting them effortlessly into scheduled tasks. You can effectively oversee customer relationships, monitor active jobs, and retrieve both job statuses and customer histories with ease. The tailored map of your service region enables you to visualize the locations and timing of each assignment, with technician routes presented in a straightforward, color-coded format. Moreover, our planner view mimics a calendar layout, providing a user-friendly summary of your technicians' daily itineraries. You can also maintain your preferred inventory levels, keep an eye on stocked materials, and manage specialized items, ensuring that custom order parts are always on hand for particular tasks. This comprehensive approach not only streamlines your operations but also enhances your team's productivity and service quality. With all these features, your business is poised for growth and success in an increasingly competitive market.

Media

Media

Integrations Supported

Dropbox
Google Calendar
QuickBooks Online
QuickBooks Online Advanced
ServiceBench

Integrations Supported

Dropbox
Google Calendar
QuickBooks Online
QuickBooks Online Advanced
ServiceBench

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$150 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

My Service Depot

Date Founded

1992

Company Location

United States

Company Website

www.smartservice.com

Company Facts

Organization Name

Rossware

Company Location

United States

Company Website

www.rossware.com

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

HVAC

Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Maintenance Scheduling
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Lawn Care

Billing & Invoicing
Contract Management
Customer Management
Employee Management
Equipment Management
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service Dispatch

Locksmith

Billing & Invoicing
CRM
Dispatch Management
GPS Tracking
Inventory Management
Mobile Access
Payment Processing
Scheduling
Work Order Management

Pest Control

Billing & Invoicing
Customer Service History
Dispatch Management
Fleet Management
Inventory Control
Mobile Access
Pest Activity Tracking
Pesticide Usage Tracking
Property Layouts
Quotes / Estimates
Scheduling

Plumbing

Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Service Dispatch

Billing & Invoicing
Call Center Management
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

Work Order

Contract Management
Customer Database
Dispatch Management
Inventory Control
Job Management
Preventive Maintenance
Quotes / Estimates
Recurring Appointments
Routing
Scheduling
Task Management

Categories and Features

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