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What is Smart Service?

Step into a new era of operational efficiency with Smart Service, an all-encompassing software platform designed for field service scheduling that functions seamlessly on both desktop and mobile devices. This versatile application equips modern service companies with the tools to effortlessly oversee scheduling, dispatching, routing, equipment tracking, invoicing, inventory control, and workforce management. Furthermore, it provides smooth integration with QuickBooks, enhancing financial management and positioning it as a crucial asset for thriving in today’s competitive market. By utilizing Smart Service, you can transform your operational processes and significantly boost your productivity levels, ensuring your business stays ahead of the curve. In an ever-evolving industry, having the right tools can make all the difference in achieving sustained success.

What is Service Suite 360?

Service Suite 360 offers seamless access to its applications on desktops, tablets, and mobile devices, all while being meticulously crafted to improve communication and deliver extensive information, which empowers service businesses to enhance time management and boost profitability. Clients enjoy the flexibility of online appointment scheduling at their convenience, whether it's day or night, using any device. The platform ensures users receive real-time updates about schedules, staff availability, and current projects, keeping everyone in the loop. Additionally, it provides robust data tracking features that can lead to marked enhancements in operational efficiency and effectiveness for businesses. Among its many features, the time card tool presents various viewing options tailored to specific payroll date ranges, applicable to both individual team members and the entire organization. Employees also benefit from easy access to their paid time off, holidays, commissions, and bonuses, all organized within designated time frames, promoting a clear and structured work atmosphere. With these capabilities, Service Suite 360 stands out as an essential resource that simplifies workflows while significantly improving the overall experience for both service providers and clients alike, ultimately driving success for businesses in the service industry.

Media

Media

Integrations Supported

Dropbox
Google Calendar
QuickBooks Online
QuickBooks Online Advanced

Integrations Supported

API Availability

API Availability

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

$249 per month
Free Trial Offered?

Supported Platforms

Android
iPhone
iPad
Windows

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars

Company Facts

Organization Name

My Service Depot

Date Founded

1992

Company Location

United States

Company Website

www.smartservice.com

Company Facts

Organization Name

Cloud TwentyOne

Date Founded

2013

Company Location

United States

Company Website

www.servicesuite360.com

Categories and Features

Appliance Repair

Not specified

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

HVAC

Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Maintenance Scheduling
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Lawn Care

Billing & Invoicing
Contract Management
Customer Management
Employee Management
Equipment Management
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service Dispatch

Locksmith

Billing & Invoicing
CRM
Dispatch Management
GPS Tracking
Inventory Management
Mobile Access
Payment Processing
Scheduling
Work Order Management

Pest Control

Billing & Invoicing
Customer Service History
Dispatch Management
Fleet Management
Inventory Control
Mobile Access
Pest Activity Tracking
Pesticide Usage Tracking
Property Layouts
Quotes / Estimates
Scheduling

Plumbing

Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Service Dispatch

Billing & Invoicing
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management

Work Order

Contract Management
Customer Database
Dispatch Management
Inventory Control
Job Management
Preventive Maintenance
Quotes / Estimates
Recurring Appointments
Routing
Scheduling
Task Management

Categories and Features

HVAC

Not specified

Landscape Management

Not specified

Plumbing

Billing & Invoicing
Customer Database
Dispatch Management
Job Management
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management

PTO Tracking

Not specified

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