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What is SmartCRM by Binotel?

SmartCRM by Binotel is an advanced customer relationship management system built to meet the needs of Ukrainian businesses, providing comprehensive tools for managing sales, client relationships, and communications seamlessly. The platform features a user-friendly sales funnel that improves deal tracking accuracy, achieving a 90% success rate and accelerating deal closures by 25%, enabling faster revenue generation. A centralized 360° client database consolidates all communication histories and client-specific information, empowering teams to offer highly personalized interactions. Integrated telephony capabilities within the CRM facilitate efficient call handling, call recording, and tracking of missed calls, all without switching applications. Automated task generation creates daily workflows that save employees roughly 30% of their time, boosting productivity significantly. SmartCRM offers advanced analytics and customizable reports that help businesses increase sales performance by as much as 45%. The system supports seamless integration with over 100 third-party tools, enhancing workflow flexibility and operational efficiency. With a rapid one-hour setup and unlimited 7-day support, users can quickly deploy and receive expert assistance. Pricing begins at an affordable 399 UAH per user per month, with a 14-day free trial and promotional discounts for the following months. Trusted by more than 20,000 companies, including industry leaders like Nissan, SmartCRM empowers small and medium-sized businesses to accelerate growth and optimize customer management.

What is Bmetric?

Leveraging cross-channel technologies facilitates the detailed analysis and modeling of customer interactions across both websites and call centers. This method produces engaged leads for call centers while preventing any overlap in opportunities, which guarantees a smooth customer experience. By qualifying leads during the website phase, companies can significantly boost conversion rates for their call center sales efforts. It is vital to enhance your online sales funnel in conjunction with strategically focused onsite promotions. The insights obtained from this data play a key role in optimizing your sales and marketing funnels, enabling better management of inbound calls. Our dedication to your sustained success—from initial implementation through to execution and continuous improvement—sets bmetric apart from its rivals. We strive to manage and reduce inbound call volumes while enhancing customer experience simultaneously. By tracking inbound call volumes back to their online sources, we glean essential insights. Founded in 2012, bmetric was created to offer call-tracking technology, a tool that effectively connects online activity with inbound phone communications. As time has progressed, call-tracking has matured into an essential asset for marketing, sales, and support teams, transforming the way businesses interact with customers. Our cutting-edge solutions empower organizations to make data-driven decisions that foster growth, ultimately helping them thrive in a competitive landscape. Moreover, our approach not only streamlines communication but also enhances customer satisfaction, which is critical for long-term business success.

Media

Media

Integrations Supported

Binotel

Integrations Supported

Binotel

API Availability

Has API

API Availability

Has API

Pricing Information

399 UAH/month/user
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Binotel

Date Founded

2011

Company Location

Ukraine

Company Website

www.binotel.ua/

Company Facts

Organization Name

Bmetric

Company Location

Denmark

Company Website

bmetric.com

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Categories and Features

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Sales Engagement

CRM Integration
Call Scripts / Call Steps
Email Sequences
Email Tracking / Automation
Lead Management
Reporting / Analytics
Sales / Voice Dialer
Sales Automation
Search
Task Management
Templates
Workflow Management

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