SmartCustomer Reviews & Ratings

SmartCustomer

5.0 out of 5 stars
ExpertVoice Reviews & Ratings

ExpertVoice

5.0 out of 5 stars

Ratings and Reviews 2 Ratings

Total 5 out of 5 stars
ease 5 out of 5 stars
features 5 out of 5 stars
design 5 out of 5 stars
support 4.5 out of 5 stars

Ratings and Reviews 1 Rating

Total 5 out of 5 stars
ease 5 out of 5 stars
features 5 out of 5 stars
design 5 out of 5 stars
support 5 out of 5 stars

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What is SmartCustomer?

Established in 2006, SmartCustomer is dedicated to promoting integrity and openness in the realm of online shopping. With a track record of assisting more than 200 million consumers in making informed buying choices, the organization prioritizes authentic feedback. By empowering genuine voices, SmartCustomer enables individuals to discover and share their experiences with various businesses and products on the internet. Additionally, it stands out as the sole review platform backed by funding from the National Science Foundation and recognized as an official partner of Google reviews, highlighting its unique position in the market. This combination of support and partnerships reinforces SmartCustomer's commitment to enhancing consumer trust and transparency.

What is ExpertVoice?

Elevate your sales by crafting exceptional purchasing experiences. ExpertVoice is recognized as the largest advocacy marketing network worldwide, featuring an extensive community of knowledgeable experts. Our platform includes over a million vetted professionals, ranging from retail sales associates to category specialists, each of whom shares a profound enthusiasm and expertise about products across more than 30 different categories. By utilizing ExpertVoice, brands can track a variety of campaign metrics, including reach, likelihood of recommendations, completed training, engagement with content, and the performance of seeded products. The endorsements provided by our experts greatly enhance consideration for your brand, resulting in higher conversion rates when customers are prepared to buy. Furthermore, the insights gained through this collaborative approach enable brands to fine-tune their marketing strategies, leading to improved effectiveness and deeper customer connections. Embracing these expert recommendations not only strengthens brand loyalty but also creates a competitive edge in the marketplace.

Media

Media

Integrations Supported

BigCommerce
Buy Real Media
Cloutly
Facebook
Instagram
Magento
ProvenExpert.com
QuickBooks Online
Reviewsub
Shopify
X (Twitter)

Integrations Supported

ConnectPointz

API Availability

API Availability

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

SmartCustomer

Date Founded

2006

Company Location

United States

Company Website

www.smartcustomer.com

Company Facts

Organization Name

ExpertVoice

Date Founded

2010

Company Location

United States

Company Website

www.expertvoice.com

Categories and Features

AI Review Management

Not specified

Product Review

Not specified

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing

Categories and Features

Product Review

Not specified

Reputation Management

Campaign Management
Gamification
Response Management
Sentiment Analysis
Social Media Metrics

Social Media Marketing

Analytics
Automated Publishing
Contact Management
Content Management
Conversion Tracking
Customer Targeting
Keyword Filtering
Multi-Account Management
Post Scheduling

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