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What is SmartFreight?

SmartFreight delivers an advanced freight and transport management system that enables businesses to unify last-mile operations, optimize costs, and enhance customer service. It consolidates multi-carrier management and in-house fleet operations into one system, offering complete visibility over shipments across regions and providers. Businesses can configure multiple carrier rate cards, with SmartFreight’s logic automatically selecting the best option for each delivery—whether that means fastest route, lowest cost, or most sustainable choice. This flexibility supports hybrid last-mile models, letting operators balance their own fleets against carrier services for optimal efficiency. The platform provides comprehensive track-and-trace features, digital POD management, and real-time delivery updates, giving both companies and customers confidence in the shipping process. Invoice reconciliation is simplified, helping enterprises avoid errors and streamline financial oversight across thousands of carrier transactions. Integration with top ERP, WMS, eCommerce, and accounting platforms ensures SmartFreight fits seamlessly into existing workflows. Reverse logistics management is built-in, reducing complexity for returns across multiple carriers. Customer case studies highlight impressive results, such as a 25% reduction in manual keying errors and $65,000 in annual freight savings. As part of WiseTech Global, SmartFreight combines industry expertise with global scalability, making it a trusted partner for enterprises managing complex logistics networks.

What is Freightdesk?

Freightdesk provides a comprehensive cloud-based software solution that automates customer service and sales workflows, empowering you to retain customers for life while harnessing your brand with our cutting-edge technology. This platform enables you to offer digital services under your own brand, simplifying the management of freight rates from a single, convenient location. Through the use of digital freight sales, your business can experience substantial growth, complemented by actionable insights that enhance decision-making capabilities. Our system effectively tackles the complexities of managing and distributing intricate rates from multiple agents and carriers, optimizing processes to save your team up to four hours each day, thereby allowing them to concentrate on more essential activities. Moreover, you can achieve a reduction in operational expenses by as much as 30%, leading to a marked increase in profit margins. By automating price discovery and booking tasks, you can also enhance sales figures by an impressive 20%. In addition to improving overall efficiency, Freightdesk lays the groundwork for long-term, sustainable growth that positions your business for future success. This innovative solution not only streamlines operations but also equips you with the tools necessary to thrive in a competitive market.

Media

Media

Integrations Supported

JD Edwards EnterpriseOne
MYOB
NetSuite
Odoo
OnBuy
SAP Business One
SYSPRO ERP
Shopify
SuiteMaster

Integrations Supported

API Availability

API Availability

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Windows

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support

Training Options

Online Training
On-Site Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

WiseTech Global

Date Founded

1997

Company Location

Sydney , Australia

Company Website

smartfreight.com

Company Facts

Organization Name

Boxnbiz Technologies

Company Location

India

Company Website

www.freightdesk.in/

Categories and Features

Freight

Not specified

Shipping

Freight Shipping
Ground Shipping
Parcel Shipping
Quotes / Estimates
Shipment Tracking
Warehouse Management

Supply Chain Management

Order Fulfillment
Shipping Management
Transportation Management
Warehouse Management

Transportation Dispatch

Billing & Invoicing
Computer Aided Dispatch
Order Management
Routing
Scheduling

Categories and Features

Freight

3PL
Customer Management
Customer Portal
Import / Export Management
International Forwarders
LTL Management
Local Forwarders
Rate Management
Shipment Tracking
Truckload Management
Warehouse Management
Waybills

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