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What is SmartGridCIS?

We offer all-encompassing CIS and billing solutions specifically designed for the modern utility industry. Imagine providing cutting-edge products that allow your customers to choose their payment schedules and methods. By leveraging smart meter data, we facilitate sophisticated rating, billing, and customer service interactions. Our flexible architecture streamlines the implementation process, making it easy to manage transitions for existing clients when needed. This not only helps in attracting and retaining customers but also allows you to maintain a competitive advantage and monitor your operations in real time. Turn your smart meter framework into a source of revenue by offering your customers a variety of rate and product options without the complications often associated with integrating new billing systems. Additionally, maximize the potential of your AMI investments by offering customers a smart meter that supports Prepaid functionality. In an environment where businesses must set themselves apart, having a well-crafted strategy that resonates with consumers is crucial. Ultimately, meeting the demands of today’s digital consumer, who expects more from your services, is vital for long-term success. By doing this, your organization can not only stay relevant but also thrive in an ever-changing marketplace while adapting to new consumer expectations.

What is ABM Connect?

ABM Connect functions as a robust data intelligence platform that provides prompt, actionable insights, comprehensive reporting features, and real-time key performance indicators, all delivered in a user-friendly manner. This platform seamlessly connects clients with ABM's operational leaders and workforce, facilitating a clear and efficient transfer of data from on-site applications to an accessible client dashboard. By employing this innovative system, clients can continuously monitor operational histories and day-to-day activities, which include both traditional KPIs—such as safety metrics and financial performance—and real-time service updates, daily scope reports, invoice PDFs, and work order documentation, all underpinned by practical analytics that encourage ongoing enhancement. Moreover, it allows front-line employees to check in, follow task routines outlined in their scopes, complete essential training, report any building issues, handle unexpected tasks, and keep in touch with their supervisors. This well-rounded strategy not only boosts operational efficiency but also fosters a culture of accountability and responsiveness within the workforce, ultimately driving better results for all stakeholders involved. By prioritizing clear communication and systematic tracking, ABM Connect empowers teams to work more cohesively and effectively toward common goals.

Media

Media

Integrations Supported

Itron Enterprise Meter Data Management

Integrations Supported

Itron Enterprise Meter Data Management

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

SmartGridCIS

Date Founded

2009

Company Location

United States

Company Website

www.smartgridcis.com

Company Facts

Organization Name

ABM

Date Founded

1909

Company Location

United States

Company Website

www.abm.com/abm-connect

Categories and Features

Utility Billing

ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management

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