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What is SmartGridCIS?

We offer all-encompassing CIS and billing solutions specifically designed for the modern utility industry. Imagine providing cutting-edge products that allow your customers to choose their payment schedules and methods. By leveraging smart meter data, we facilitate sophisticated rating, billing, and customer service interactions. Our flexible architecture streamlines the implementation process, making it easy to manage transitions for existing clients when needed. This not only helps in attracting and retaining customers but also allows you to maintain a competitive advantage and monitor your operations in real time. Turn your smart meter framework into a source of revenue by offering your customers a variety of rate and product options without the complications often associated with integrating new billing systems. Additionally, maximize the potential of your AMI investments by offering customers a smart meter that supports Prepaid functionality. In an environment where businesses must set themselves apart, having a well-crafted strategy that resonates with consumers is crucial. Ultimately, meeting the demands of today’s digital consumer, who expects more from your services, is vital for long-term success. By doing this, your organization can not only stay relevant but also thrive in an ever-changing marketplace while adapting to new consumer expectations.

What is Mobile HeatGrid?

Globema’s Mobile HeatGrid is a pioneering mobile-oriented solution that transforms the management of heating networks by automating the task creation process for field technicians, improving planning effectiveness, and enabling real-time monitoring of job progress. This innovative system integrates a dispatcher’s platform, a mobile application for technicians, and a GIS framework, creating a unified environment for effectively managing field operations. By generating tasks automatically and collecting data on-site, it provides timely updates as work advances, thereby shifting traditional methods into a seamless digital workflow. Specifically designed for district heating providers, Mobile HeatGrid leverages GIS mapping, enabling dispatchers to assign and oversee tasks using precise geospatial information, while technicians receive clear, step-by-step instructions on their devices. Additionally, it promotes complete digitization of heating network assessments, field inspections, and maintenance tasks, which greatly reduces manual data entry and encourages real-time collaboration among team members. This holistic strategy not only enhances operational efficiency but also elevates the standard of service delivered to clients, ensuring a more responsive and effective heating network management system. Ultimately, the Mobile HeatGrid empowers organizations to meet the evolving demands of the industry while maintaining a high level of customer satisfaction.

Media

Media

Integrations Supported

Itron Enterprise Meter Data Management

Integrations Supported

Itron Enterprise Meter Data Management

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

SmartGridCIS

Date Founded

2009

Company Location

United States

Company Website

www.smartgridcis.com

Company Facts

Organization Name

Globema

Date Founded

1997

Company Location

Poland

Company Website

www.globema.com/portfolio/mobile-heatgrid/

Categories and Features

Utility Billing

ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management

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