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What is SmartIQ?

In the current digital-centric environment, traditional static fillable PDFs and web forms appear to be relics of the past. It has become crucial to transition from conventional forms-based methodologies to more engaging, conversational user experiences. By implementing seamless, mobile-optimized, and guided interactions, companies can not only draw in new clientele but also foster customer loyalty, all while streamlining internal operations, minimizing risks, and decreasing reliance on support services. This approach results in a broader base of customers eager to participate, along with reduced friction throughout various stages—from account creation and onboarding to continuous service. Neglecting to rethink the strategy around forms during each phase of the customer journey means overlooking substantial opportunities for enhancement. This eBook explores the limitations imposed by traditional static forms on customer engagement and highlights how forward-thinking businesses are transforming the ways they collect and validate customer information during interactions. Additionally, it prompts you to reimagine your customers' journeys in light of the ongoing digital transformation, ensuring that your organization remains both competitive and relevant in this rapidly evolving landscape. By adopting these innovative strategies, you can position your business to thrive in an increasingly connected world.

What is Array?

Array is a cloud-driven platform designed to streamline data collection and automation processes. With Array, users can effortlessly design and utilize online forms to gather information through various channels such as mobile devices, tablets, or the web, whether they are online or offline. The platform's intuitive form creator empowers users to build engaging forms with flexible layouts by simply dragging and dropping elements. Additionally, Array features a theme editor that enables users to personalize forms with unique color schemes and logos, making it a versatile tool for businesses seeking to enhance their data collection efforts. Overall, Array offers a comprehensive solution that caters to diverse data gathering needs while ensuring ease of use.

Media

Media

Integrations Supported

Salesforce
Microsoft SharePoint
SAP Business One
Sitecore

Integrations Supported

Salesforce
AuthControl Sentry
Azure Marketplace
DNSWatch
Evernote
Google Calendar
Google Docs
Mailchimp
PTC Implementer
PTC MOVE
PTC WebShip
Servigistics
Stackreaction
Stripe
ThreatSync
Zapier
Zendesk Sell

API Availability

API Availability

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Pricing Information

$50 per month
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Smart Communications

Company Location

United Kingdom

Company Website

www.smartcommunications.com/products/smartiq/

Company Facts

Organization Name

Array

Date Founded

2012

Company Location

United States

Company Website

buildarray.com

Categories and Features

Business Process Management

Process Mapping
Process Modeling & Design

Document Management

Access Controls
Collaboration Tools
Compliance Tracking
Document Archiving
Document Assembly
Document Delivery
Document Indexing
Document Retention
Electronic Signature
File Recovery
File Type Conversion
Forms Management
Offline Access
Optical Character Recognition
Version Control

Forms Automation

Approval Process Control
Archiving & Retention
Collaboration
Document Indexing
Drag & Drop
Full Text Search
Remote Document Access
Rules-Based Workflow
Text Editing
Version Control

Online Form Builders

Not specified

Categories and Features

Data Entry

Abbreviation Detection
Data Capture and Transfer
Data Cleansing
Data Entry Verification
Data Search Flexibility
Duplicate Detection
Flexible Search
Image Entry
Library Conversion
Mis-Keyed Variation Detection
Phonetic Variation Detection

Field Service Management

Dispatch Management
Electronic Signature
Mobile Access
Payment Collection in the Field
Scheduling
Work Order Management

Forms Automation

Approval Process Control
Archiving & Retention
Collaboration
Document Indexing
Drag & Drop
Full Text Search
Remote Document Access
Rules-Based Workflow
Text Editing
Version Control

Inspection

Appointment Management
Dispatch Management
Photos In Reports
Report Templates

Online Form Builders

Not specified

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