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What is SmartIQ?

In the current digital-centric environment, traditional static fillable PDFs and web forms appear to be relics of the past. It has become crucial to transition from conventional forms-based methodologies to more engaging, conversational user experiences. By implementing seamless, mobile-optimized, and guided interactions, companies can not only draw in new clientele but also foster customer loyalty, all while streamlining internal operations, minimizing risks, and decreasing reliance on support services. This approach results in a broader base of customers eager to participate, along with reduced friction throughout various stages—from account creation and onboarding to continuous service. Neglecting to rethink the strategy around forms during each phase of the customer journey means overlooking substantial opportunities for enhancement. This eBook explores the limitations imposed by traditional static forms on customer engagement and highlights how forward-thinking businesses are transforming the ways they collect and validate customer information during interactions. Additionally, it prompts you to reimagine your customers' journeys in light of the ongoing digital transformation, ensuring that your organization remains both competitive and relevant in this rapidly evolving landscape. By adopting these innovative strategies, you can position your business to thrive in an increasingly connected world.

What is FormStory?

FormStory empowers companies to enhance their lead conversion rates by tackling the underlying issues leading to lost opportunities. Through the use of form analytics, businesses can refine their forms to increase conversion rates significantly. This improvement not only aids in realizing their complete market potential but also enables them to develop a more compelling and impactful narrative with their customers. Notable Features Include Website Form Tracking Real-time Alerts Addressing Technical Glitches Comprehensive Form Evaluations Additionally, these features collectively ensure a seamless user experience, allowing businesses to focus on what matters most: building relationships.

Media

Media

Integrations Supported

Docusign
Microsoft SharePoint
SAP Business One
Salesforce
Sitecore

Integrations Supported

Axis LMS

API Availability

API Availability

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Pricing Information

$39/monthly/user
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Not specified

Company Facts

Organization Name

Smart Communications

Company Location

United Kingdom

Company Website

www.smartcommunications.com/products/smartiq/

Company Facts

Organization Name

FormStory

Date Founded

2023

Company Location

United States

Company Website

formstory.io

Categories and Features

Business Process Management

Process Mapping
Process Modeling & Design

Document Management

Access Controls
Collaboration Tools
Compliance Tracking
Document Archiving
Document Assembly
Document Delivery
Document Indexing
Document Retention
Electronic Signature
File Recovery
File Type Conversion
Forms Management
Offline Access
Optical Character Recognition
Version Control

Forms Automation

Approval Process Control
Archiving & Retention
Collaboration
Document Indexing
Drag & Drop
Full Text Search
Remote Document Access
Rules-Based Workflow
Text Editing
Version Control

Online Form Builders

Not specified

Categories and Features

Forms Automation

Not specified

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