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What is SmartIQ?

In the current digital-centric environment, traditional static fillable PDFs and web forms appear to be relics of the past. It has become crucial to transition from conventional forms-based methodologies to more engaging, conversational user experiences. By implementing seamless, mobile-optimized, and guided interactions, companies can not only draw in new clientele but also foster customer loyalty, all while streamlining internal operations, minimizing risks, and decreasing reliance on support services. This approach results in a broader base of customers eager to participate, along with reduced friction throughout various stages—from account creation and onboarding to continuous service. Neglecting to rethink the strategy around forms during each phase of the customer journey means overlooking substantial opportunities for enhancement. This eBook explores the limitations imposed by traditional static forms on customer engagement and highlights how forward-thinking businesses are transforming the ways they collect and validate customer information during interactions. Additionally, it prompts you to reimagine your customers' journeys in light of the ongoing digital transformation, ensuring that your organization remains both competitive and relevant in this rapidly evolving landscape. By adopting these innovative strategies, you can position your business to thrive in an increasingly connected world.

What is Omnidek?

Creating interactive forms for web and mobile platforms is crucial for collecting data that aligns with your specific workflows. Our efficient processes are designed to support every aspect of your business operations, ensuring accountability at each phase to drive advancement. You can monitor your company's performance, retrieve vital information in real-time, and create tasks derived from the data you accumulate. With Omnidek's Zero Code form builder, your existing team can quickly design web and mobile forms to capture important business information. The intuitive interface enables you to easily drag and drop components, connect to spreadsheets or various data sources, and publish these forms on the Omnidek intranet portal. Our committed Omnidek Customer Success team is made up of business analysts, data specialists, and developers who are dedicated to helping you implement Omnidek successfully. We recognize the importance of your time; therefore, we offer quick implementations and concierge services that work hand in hand with your team to facilitate process discussions and promptly set up approval workflows for deployment. Our unwavering focus on your success means we are always prepared to assist you in improving your operational effectiveness and achieving your business goals. You can rely on us not just for implementation, but also for ongoing support as your business evolves.

Media

Media

Integrations Supported

Docusign
Microsoft SharePoint
SAP Business One
Salesforce
Sitecore

Integrations Supported

NetSuite
Sage X3

API Availability

API Availability

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Pricing Information

$25 per user per month

Supported Platforms

SaaS
Android
iPhone
iPad
Windows

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Smart Communications

Company Location

United Kingdom

Company Website

www.smartcommunications.com/products/smartiq/

Company Facts

Organization Name

Omnidek

Date Founded

2015

Company Location

United States

Company Website

omnidek.com

Categories and Features

Business Process Management

Process Mapping
Process Modeling & Design

Document Management

Access Controls
Collaboration Tools
Compliance Tracking
Document Archiving
Document Assembly
Document Delivery
Document Indexing
Document Retention
Electronic Signature
File Recovery
File Type Conversion
Forms Management
Offline Access
Optical Character Recognition
Version Control

Forms Automation

Approval Process Control
Archiving & Retention
Collaboration
Document Indexing
Drag & Drop
Full Text Search
Remote Document Access
Rules-Based Workflow
Text Editing
Version Control

Online Form Builders

Not specified

Categories and Features

Business Process Management

Business Rules Management
Collaboration
Process Mapping

Online Form Builders

Not specified

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