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What is SmartLink?

A steady stream of information is crucial for efficient customer support, rapid customs processing, and thorough oversight of the supply chain. SmartLink operates as a B2B platform that links logistics service providers, clients, and partners through a sophisticated tracking and reporting system, guaranteeing real-time visibility across the logistics value chain. Its essential role in enhancing supply chain management encompasses a wide range of stakeholders, including freight forwarders and NVOCCs, and their collaborators. The platform streamlines the exchange of electronic data and documentation between shippers and carriers, improving the documentation process to meet the needs of freight operations like global customs clearance, cargo tracking, and transport management. By automating customs filing and optimizing declaration procedures, it promotes data transparency and minimizes redundant entries. Furthermore, SmartLink provides a variety of interface and communication options to improve document exchange, which fosters better collaboration and flexible access for all users. This all-encompassing strategy not only simplifies the logistics process but also ensures that every stakeholder reaps the benefits of increased efficiency and reliability. Ultimately, the integration of such technology is transforming the logistics landscape for the better.

What is Descartes Forwarder Enterprise Suite?

Descartes Broker & Forwarder Enterprise Systems redefines the way freight forwarders and customs brokers operate by connecting shipment management, regulatory compliance, and financial performance within one intelligent platform. Designed for freight forwarders, 3PLs, and NVOCCs, the solution automates everything from quote generation and booking to customs clearance, invoicing, and customer visibility. Its integrated compliance engine ensures accurate filing for customs declarations, security filings, and denied party screening, reducing the risk of penalties and shipment delays. Through the Forwarder TMS, users can manage multimodal shipments—air, ocean, and ground—with end-to-end visibility into rates, tracking, and customer milestones. Global Price Management enables carriers and forwarders to handle complex rate structures and deliver precise quotes within minutes, improving pricing accuracy by up to 99%. Combined with accounting, warehousing, and PO management, Descartes unifies back-office processes that traditionally required multiple disjointed systems. The platform also features white-labeled shipment portals for customers, offering real-time freight status and self-service tracking. With Descartes’ decades of domain expertise and cloud infrastructure, forwarders benefit from scalable, secure, and globally supported technology. Customers like Skypace report cutting rate processing time by 85% and improving surcharge accuracy across millions of records. By centralizing critical functions, Descartes Broker & Forwarder Enterprise Systems delivers measurable gains in efficiency, compliance, and customer retention for the modern logistics enterprise.

Media

Media

Integrations Supported

Hedge3 Turnkey Wallet

Integrations Supported

Hedge3 Turnkey Wallet

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

CyberLogitec

Date Founded

2000

Company Location

Singapore

Company Website

www.cyberlogitec.com/solutions/logistics/smartlink/

Company Facts

Organization Name

Descartes Systems Group

Date Founded

1981

Company Location

Canada

Company Website

www.descartes.com/solutions/broker-and-forwarder-enterprise-systems

Categories and Features

Freight

3PL
Barcoding / RFID
Billing & Invoicing
Customer Management
Customer Portal
Import / Export Management
International Forwarders
LTL Management
Local Forwarders
Rate Management
Shipment Tracking
Truckload Management
Warehouse Management
Waybills

Transportation Management

Billing & Invoicing
Carrier Management
Customer Management
Dispatch Management
Driver Management
Fleet / Equipment Management
Load Management
Order Management
Quotes / Estimates
Routing
Scheduling
Shipment Management

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