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What is SmartLink?

A steady stream of information is crucial for efficient customer support, rapid customs processing, and thorough oversight of the supply chain. SmartLink operates as a B2B platform that links logistics service providers, clients, and partners through a sophisticated tracking and reporting system, guaranteeing real-time visibility across the logistics value chain. Its essential role in enhancing supply chain management encompasses a wide range of stakeholders, including freight forwarders and NVOCCs, and their collaborators. The platform streamlines the exchange of electronic data and documentation between shippers and carriers, improving the documentation process to meet the needs of freight operations like global customs clearance, cargo tracking, and transport management. By automating customs filing and optimizing declaration procedures, it promotes data transparency and minimizes redundant entries. Furthermore, SmartLink provides a variety of interface and communication options to improve document exchange, which fosters better collaboration and flexible access for all users. This all-encompassing strategy not only simplifies the logistics process but also ensures that every stakeholder reaps the benefits of increased efficiency and reliability. Ultimately, the integration of such technology is transforming the logistics landscape for the better.

What is Magaya CRM?

Enhance your customer data management with Magaya CRM, a fully integrated solution that pairs effortlessly with Magaya Supply Chain. This logistics-focused CRM is crafted to streamline operations by eliminating repetitive tasks and fostering collaboration between sales and operational teams, which in turn improves transparency, fine-tunes processes, and integrates crucial business intelligence. Specifically designed to meet the unique needs of freight forwarders in customer and sales management, Magaya CRM empowers sales teams to function more efficiently, amplifying their sales capabilities while equipping sales management with valuable insights into team performance, all while granting operational leaders a comprehensive view of the health of the sales pipeline. By consolidating the management of leads, contacts, accounts, and their related quotes and interactions within a single platform, it dismantles barriers and promotes effective teamwork and communication across departments. Moreover, the inclusion of marketing campaign management tools enables you to broaden your business outreach and improve overall effectiveness. This all-encompassing strategy guarantees that every facet of customer relationship management is finely tuned for optimal success, ensuring that your business not only thrives but also adapts to evolving market dynamics.

Media

Media

Integrations Supported

Hedge3 Turnkey Wallet

Integrations Supported

Central Sales Assistant
Expedock
Magaya Supply Chain
Okargo
TIO

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
On-Site Training

Training Options

Documentation Hub

Company Facts

Organization Name

CyberLogitec

Date Founded

2000

Company Location

Singapore

Company Website

www.cyberlogitec.com/solutions/logistics/smartlink/

Company Facts

Organization Name

Magaya

Date Founded

2001

Company Location

United States

Company Website

www.magaya.com/magaya-crm/

Categories and Features

Freight Forwarding

Not specified

Categories and Features

CRM

Not specified

Freight Forwarding

Not specified

Logistics

Not specified

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