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What is SmartLink?

A steady stream of information is crucial for efficient customer support, rapid customs processing, and thorough oversight of the supply chain. SmartLink operates as a B2B platform that links logistics service providers, clients, and partners through a sophisticated tracking and reporting system, guaranteeing real-time visibility across the logistics value chain. Its essential role in enhancing supply chain management encompasses a wide range of stakeholders, including freight forwarders and NVOCCs, and their collaborators. The platform streamlines the exchange of electronic data and documentation between shippers and carriers, improving the documentation process to meet the needs of freight operations like global customs clearance, cargo tracking, and transport management. By automating customs filing and optimizing declaration procedures, it promotes data transparency and minimizes redundant entries. Furthermore, SmartLink provides a variety of interface and communication options to improve document exchange, which fosters better collaboration and flexible access for all users. This all-encompassing strategy not only simplifies the logistics process but also ensures that every stakeholder reaps the benefits of increased efficiency and reliability. Ultimately, the integration of such technology is transforming the logistics landscape for the better.

What is Sidecar?

Sidecar stands out as a cutting-edge platform aimed at optimizing artificial intelligence functions for freight forwarders and various logistics teams. It integrates effortlessly with current inboxes, transportation management systems, enterprise resource planning tools, customs systems, and carrier portals employed by logistics operations. By handling tasks such as preparing quotes, managing bookings, processing customs entries, generating shipping documents, and validating invoices as they arise, Sidecar adeptly monitors shipment updates and cut-off timelines, all while inputting approved data into existing systems without relying on API availability. With a sophisticated memory that captures essential details about each customer, route, and partner, the platform adapts based on desk changes and offers valuable insights into job inquiries. Catering to a wide range of clients, Sidecar is beneficial for freight forwarders, NVOCCs, ocean carriers, freight brokers, customs brokers, and 3PLs, serving both mid-market desks and large enterprises alike. Renowned industry leaders like Emirates, Seashell Logistics, and Rhenus Logistics place their trust in Sidecar, which proudly holds SOC 2 Type II and ISO 27001:2022 certifications, reflecting its commitment to the highest levels of security and reliability in the logistics industry. This dedication to excellence not only enhances operational efficiency but also positions Sidecar as an indispensable tool for logistics operations eager to optimize their processes. As businesses continue to evolve, Sidecar remains at the forefront of innovation in logistics technology.

Media

Media

No images available

Integrations Supported

Hedge3 Turnkey Wallet

Integrations Supported

Microsoft Outlook
Microsoft Teams
WhatsApp

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Not specified

Training Options

Documentation Hub
On-Site Training

Training Options

Not specified

Company Facts

Organization Name

CyberLogitec

Date Founded

2000

Company Location

Singapore

Company Website

www.cyberlogitec.com/solutions/logistics/smartlink/

Company Facts

Organization Name

Sparked Technologies

Date Founded

2024

Company Location

United States

Company Website

usesidecar.com

Categories and Features

Freight Forwarding

Not specified

Categories and Features

Logistics

Not specified

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