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What is SmartQ-IVR?

SmartQ-IVR VoIP™ is widely adopted by educational institutions, market research companies, clinical research organizations (CROs), political polling firms, and leading Fortune 500 companies. This adaptable platform supports universities in conducting studies on behavioral health, aids market analysts in collecting consumer insights, assists CROs with managing participants and randomization processes, and facilitates effective data collection for political surveys and large enterprises. It streamlines the data-gathering process through customizable surveys that incorporate branching logic, scoring mechanisms, progress tracking, and automated email alerts. Users can collect data efficiently using only SmartQ-IVR VoIP and a regular phone, eliminating the need for specialized training or programming expertise. The intuitive "point-and-click" interface allows for rapid survey creation and adjustments while requiring minimal technological resources. Furthermore, TeleSage SmartQ VoIP presents a more budget-friendly alternative to traditional, high-cost interactive voice response (IVR) solutions, thus broadening its accessibility to a larger audience. The combination of cost-effectiveness and robust functionality makes SmartQ-IVR VoIP™ a favored option for data collection across numerous sectors, enhancing the overall efficiency of research initiatives. Overall, it represents a significant advancement in how organizations gather and analyze data.

What is ACE Insights?

To successfully tackle the economic, competitive, technological, and political challenges of the 21st century, universities must adapt and innovate. As complex and dynamic entities, they are required to steer through a swiftly changing educational environment. The demand for financial viability has surged to unprecedented heights. University administrators, who have traditionally focused on mission-driven principles, are now compelled to evaluate how their decisions impact financial stability in order to ensure their institutions not only survive but also flourish while remaining true to their foundational goals. Given these urgent obstacles, Pilbara has leveraged its extensive knowledge in cost management, performance metrics, and predictive analytics to create a customized solution for higher education institutions. This initiative has been carefully developed in partnership with universities to ensure it meets their specific operational requirements. The ACE Insights models, grounded in comprehensive data analysis, offer a decision-making framework that is not only accurate and transparent but also timely and defensible. This progressive strategy ultimately provides universities with the essential resources needed to adeptly manage the complexities of contemporary educational demands, fostering a culture of resilience and adaptability. By embracing such innovative solutions, institutions can better position themselves for future success.

Media

Media

Integrations Supported

Quickwork

Integrations Supported

Quickwork

API Availability

Has API

API Availability

Has API

Pricing Information

$5000 one-time payment
Free Trial Offered?
Free Version

Pricing Information

$3000.00/month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

TeleSage

Company Location

United States

Company Website

telesage.com/smartq-ivr/

Company Facts

Organization Name

Pilbara Group

Date Founded

1999

Company Location

United States

Company Website

www.pilbaragroup.com/solutions/ace-insights/

Categories and Features

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

Categories and Features

Budgeting

"What If" Scenarios
Asset Planning
Balance Sheet
Capital Asset Planning
Cash Management
Consolidation / Roll-Up
Forecasting
General Ledger
Income Statements
Multi-Company
Multi-Department / Project
Profit / Loss Statement
Project Budgeting
Run Rate Tracking
Version Control

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