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What is SmartSolve?

Simplify monotonous and repetitive activities to allow more focus on delivering products that enhance safety and efficacy, while also increasing speed. IQVIA’s SmartSolve Postmarket Surveillance provides a robust SaaS solution tailored for postmarket surveillance (PMS), offering you best practices for the centralized oversight of all PMS operations. The Fusion event is designed for SmartSolve and RIM Smart users, delivering in-depth education on relevant quality and regulatory topics, along with actionable insights and useful tools that can be utilized within any Life Sciences organization. Originally initiated as a live conference for SmartSolve users, Fusion has evolved over time to include both virtual and in-person sessions for the wider SmartSolve and RIM Smart communities. By adopting the IQVIA SmartSolve™ Regulatory Connector, you can significantly improve your compliance response times, accuracy, predictive planning, and overall operational efficiency. This Connected Intelligence framework exemplifies our innovative, integrated approach aimed at achieving substantial operational improvements for your organization, leading to a multitude of benefits. Keeping pace with these advancements is crucial for ensuring your organization stays relevant and competitive in an ever-changing industry landscape. Such proactive measures will not only enhance your current operations but also position your organization for future success.

What is ComplianceQuest?

QHSE, constructed and managed directly on the Salesforce platform, is recognized as the rapidly expanding Enterprise Quality, Health, and Safety Management System. By integrating EQMS with EHS, Unified QHSE solutions assist businesses of varying sizes in providing safe and sustainable products and services while maintaining high quality standards. These solutions effectively minimize risks and inefficiencies, safeguarding not only the customers and employees but also the integrity of the brand itself. As a result, organizations can operate more seamlessly and confidently in today's competitive market.

Media

Media

Integrations Supported

Indent
NetSuite
Oracle CRM On Demand
Rootstock Cloud ERP
SAP CRM
Salesforce
Salesforce Service Cloud

Integrations Supported

Indent
NetSuite
Oracle CRM On Demand
Rootstock Cloud ERP
SAP CRM
Salesforce
Salesforce Service Cloud

API Availability

Has API

API Availability

Has API

Pricing Information

$542 one-time payment
Free Trial Offered?
Free Version

Pricing Information

$30 per user per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

IQVIA

Date Founded

1982

Company Location

United States

Company Website

www.iqvia.com/solutions/integrated-global-compliance/quality-compliance/smartsolve-eqms

Company Facts

Organization Name

ComplianceQuest

Date Founded

2013

Company Location

United States

Company Website

www.compliancequest.com

Categories and Features

Audit

Alerts / Notifications
Audit Planning
Compliance Management
Dashboard
Exceptions Management
Forms Management
Issue Management
Mobile Access
Multi-Year Planning
Risk Assessment
Workflow Management

Compliance

Archiving & Retention
Artificial Intelligence (AI)
Audit Management
Compliance Tracking
Controls Testing
Environmental Compliance
FDA Compliance
HIPAA Compliance
ISO Compliance
Incident Management
OSHA Compliance
Risk Management
Sarbanes-Oxley Compliance
Surveys & Feedback
Version Control
Workflow / Process Automation

Document Management

Access Controls
Archiving & Retention
Collaboration Tools
Compliance Tracking
Document Archiving
Document Assembly
Document Capture
Document Conversion
Document Delivery
Document Indexing
Document Retention
Electronic Signature
Email Management
File Recovery
File Type Conversion
Forms Management
Full Text Search
Offline Access
Optical Character Recognition
Print Management
Version Control

Quality Management

Audit Management
Complaint Management
Compliance Management
Corrective and Preventive Actions (CAPA)
Defect Tracking
Document Control
Equipment Management
ISO Standards Management
Maintenance Management
Risk Management
Supplier Quality Control
Training Management

Risk Management

Alerts/Notifications
Auditing
Business Process Control
Compliance Management
Corrective Actions (CAPA)
Dashboard
Exceptions Management
IT Risk Management
Internal Controls Management
Legal Risk Management
Mobile Access
Operational Risk Management
Predictive Analytics
Reputation Risk Management
Response Management
Risk Assessment

Training

Academic / Education
Asynchronous Learning
Blended Learning
Built-In Course Authoring
Built-in LMS
Certification Management
Corporate / Business
Learner Portal
Mobile Learning
Simulation
Synchronous Learning
Training Companies
eCommerce

Categories and Features

Complaint Management

Case Management
Complaint Classification
Corrective Actions (CAPA)
Customer Complaint Tracking
Feedback Management
Forms Management
Issue Tracking
Quality Assurance Management
Routing
Self Service Portal
Social Media Monitoring
Survey Management

Document Control

Archiving & Retention
Automated Routing
Change Management
Compliance Management
Electronic Signature
Escalation Management
Periodic Review
Version Control

Quality Management

Audit Management
Complaint Management
Compliance Management
Corrective and Preventive Actions (CAPA)
Defect Tracking
Document Control
Equipment Management
ISO Standards Management
Maintenance Management
Risk Management
Supplier Quality Control
Training Management

Safety Management

Audit Management
Corrective / Preventive Actions
Incident Management
Injury Reporting
Inspection Management
OSHA Recordkeeping
Safety Risk Assessment
Training Management

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