Ratings and Reviews 8 Ratings
Ratings and Reviews 0 Ratings
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What is Smartlook?
Smartlook is a mobile analytics platform designed to help websites and applications uncover the reasons behind user behaviors, benefiting more than 300,000 businesses across various sectors. By eliminating uncertainty, it provides concrete, actionable insights into user actions.
This innovative solution delivers a detailed understanding of user interactions at a granular level. With its continuous visitor recordings, Smartlook enables you to monitor every individual navigating your site or app. Its automatic event tracking feature allows for the observation of specific actions taken by visitors, while conversion funnels help analyze conversion rates and identify the causes of user attrition. Additionally, its heatmaps offer extensive data regarding how users click, scroll, and hover throughout your web pages.
In 2019, Smartlook received recognition as one of the Top 100 Software Products in the G2 Crowd Awards, underscoring its value in the market. Notable clients include O2, Miele, and Hyundai, demonstrating its appeal to a diverse range of industries. Furthermore, the platform is capable of recording gameplay from Unity-engine games, expanding its utility in the gaming sector. This versatility makes Smartlook a comprehensive tool for understanding user engagement across multiple platforms.
What is Agnost AI?
Agnost AI functions as a robust analytics solution for conversational agents, allowing teams to uncover silent failures that could potentially alienate users before they are even aware of the issues. By meticulously examining each interaction and its related data, the platform pinpoints where the agent falls short, where users experience frustration, what questions are frequently asked, and where the risk of user churn is high. It systematically categorizes thousands of interactions into recognizable problems and goals, prioritizing them based on their significance while linking them to the exact conversations and data that illustrate these patterns. The system excels at detecting hallucinations, unmet expectations, quality issues, breaches of policy, compliance challenges, rising user friction, and scenarios where technical indicators suggest success despite poor user experiences. Instead of simply offering dashboards, Agnost AI zeroes in on the most critical areas for improvement, providing evidence to support its findings, recommending necessary changes, and detailing the evaluations needed to implement these enhancements effectively. Furthermore, it is capable of generating self-improvement suggestions and can initiate pull requests for adjustments to system prompts, agent interfaces, and more, thereby ensuring a continual uptick in the quality of conversational interactions. Ultimately, through these advanced functionalities, Agnost AI equips teams with the tools to convert insights into actionable strategies that significantly boost user satisfaction and retention, thereby fostering a more engaged user base. This comprehensive approach not only addresses immediate concerns but also lays the groundwork for long-term improvements in user experience.
Integrations Supported
Axis LMS
Clym
Intercom
Jimdo
Kameleoon
Mixpanel
Nekton.ai
API Availability
API Availability
Pricing Information
$39 per month
Free package: 1,500 sessions/month
Startup package: $39/month for 5,000 sessions/month
Business package: $95/month for 15,000 sessions/month
Ultimate package: contact Smartlook for more pricing information
Startup package: $39/month for 5,000 sessions/month
Business package: $95/month for 15,000 sessions/month
Ultimate package: contact Smartlook for more pricing information
Free Version
Free Trial Offered?
Pricing Information
$49 per month
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Supported Platforms
SaaS
Customer Service / Support
Standard Support
Web-Based Support
Customer Service / Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
Training Options
Documentation Hub
Online Training
Company Facts
Organization Name
Smartlook
Date Founded
2016
Company Location
Czech Republic
Company Website
www.smartlook.com/
Company Facts
Organization Name
Agnost AI
Company Location
United States
Company Website
agnost.ai/
Categories and Features
AB Testing
Funnel Analysis
Heatmaps
Conversion Rate Optimization
Not specified
Customer Experience
Not specified
Digital Analytics
Not specified
Heatmap
Behavioral Mapping
Dashboard
Element Analytics
Website Analytics
Marketing Analytics
Channel Attribution
Dashboard
Performance Metrics
Website Analytics
Mobile App Analytics
Channel Attribution
Cohort Analysis
Funnel Analysis
In-App Events Tracking
Mobile App Optimization
Not specified
Predictive Analytics
Modeling & Simulation
Product Analytics
Attribution
Automatic Data Capture
Customer Feedback Collection
Customer Journey Analytics
Data Export
Data History Retention
Real-Time Data Analysis
Touchpoint Analytics
Session Replay
Heatmaps
Mouse Tracking
Session Recording
User Experience Analysis
UX
Animation
For Mobile
For Websites
Heatmaps
Screen Activity Recording
Unmoderated Testing
Usability Testing
User Journeys
User Research
Web Analytics
Conversion Tracking
Goal Tracking
Multiple Site Management
Pageview Tracking
Referral Source Tracking
Site Search Tracking
Time on Site Tracking
User Interaction Tracking
Categories and Features
Product Analytics
Not specified